Log In Issues

This topic contains 22 replies, has 5 voices, and was last updated by  justmark 7 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #394049
    #394050

    justmark
    Full Member
    Post count: 375
    This reply has been marked as private.
    #394052

    Guust
    Moderator
    Post count: 29970

    Mmmm, strange …
    I’ll get someone else to have a closer look after the weekend.

    Thanks

    #394053

    justmark
    Full Member
    Post count: 375

    Thanks Guust!

    #394071

    Paolo
    Site Admin
    Post count: 31206

    the link they are asked to click on to access their account gives a 404 error.

    I can’t seem to find that link? Where is it?

    #394078

    justmark
    Full Member
    Post count: 375
    This reply has been marked as private.
    #394086

    Guust
    Moderator
    Post count: 29970

    Paolo, it is the link to the author page after you are logged in.
    After you log in, the login link takes you to

    /author/?geodir_dashbord=true&stype=gd_place

    which gives a 404.

    Mark(?), the password is hidden from you because it is not your password 🙂 but it is included in the email sent to the new user.
    Adding UsersWP will give your users a better experience: https://userswp.io/ and probably fixes the author page issue too.

    Thanks

    #394118

    justmark
    Full Member
    Post count: 375

    Ok let me try UsersWP and get back to you.

    #394207

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #394270

    justmark
    Full Member
    Post count: 375

    I have disabled everything non-GD and it is still giving me the same problem with the redirect.

    #394309

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Mark,

    Do you have yoast installed and have the author archive disabled?

    Stiofan

    #394343

    justmark
    Full Member
    Post count: 375

    Hi Stiofan,

    I have Yost installed but I don’t believe author archive is disabled.

    #394363

    justmark
    Full Member
    Post count: 375

    I do plan on implementing USERS WP but I will test that out on a development server. This Log In issue has happened before and the only thing I can think is that somehow KLEO is to blame. I have not made any dramatic changes to the site except for implementing KLEO.

    #394462

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please make sure its enabled, if you run the setup wizard its disabled by default:
    https://kb.yoast.com/kb/disable-enable-author-archives/

    Stiofan

    #394548

    justmark
    Full Member
    Post count: 375

    Hi Stiofan,

    I did that and it seemed to work but now the Log In page is throwing a 404 page again. I am not quite sure what the heck is going on.

Viewing 15 posts - 1 through 15 (of 23 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount