Lost all my fields

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September 29, 2014 at 5:03 pm #16879

Strong Coffee
Full Member

Post count: 124

I purchased the 1 year add on bundle and added several of the new addons and used the auto update to update the core plugin and it lost all the fields for my places. I did not have any custom fields just the default. Also, I can cannot select a country when I try to add a new location. Is there a way to reset the plugin?

September 29, 2014 at 7:12 pm #16904

Paolo
Site Admin

Post count: 31211

Hi Strong Coffee,

could you please provide a link, wp admin, phpmyadmin/cpanel and ftp credentials in a private reply? I’ll have a look at your install and check if there are any issues in the database.

Thx

September 29, 2014 at 8:33 pm #16913

Strong Coffee
Full Member

Post count: 124

This reply has been marked as private.

September 29, 2014 at 9:23 pm #16918

Guust
Moderator

Post count: 29970

Paolo, this topic might guide you too:
https://wpgeodirectory.com/support/topic/events-as-default/

September 29, 2014 at 9:37 pm #16922

Paolo
Site Admin

Post count: 31211

I’ve already fixed everything here.

Thx

September 29, 2014 at 9:53 pm #16926

Strong Coffee
Full Member

Post count: 124

I disagree. My events still do not have any fields in the Event Information and the events page hits a 404 page. Nothing has been fixed at all.

September 29, 2014 at 9:57 pm #16928

Paolo
Site Admin

Post count: 31211

pls let’s avoid a ping pong and keep things in 1 topic.

What do you mean by “My events still do not have any fields”, because I see everything here: http://yoursite.com/test/events/canada/alberta/red-deer/festivals/revolutionary-germantown-festival/

And I explained you why events are returning no results. You are filtering by today and you ahve no events for today. You should filter by upcoming.

Thx

September 29, 2014 at 11:45 pm #16931

Strong Coffee
Full Member

Post count: 124

This reply has been marked as private.

September 30, 2014 at 1:34 am #16934

Strong Coffee
Full Member

Post count: 124

This reply has been marked as private.

September 30, 2014 at 9:54 pm #17047

Paolo
Site Admin

Post count: 31211

I would need wp admin credentials for that website too…

Thx

September 30, 2014 at 10:28 pm #17056

Strong Coffee
Full Member

Post count: 124

This reply has been marked as private.

October 1, 2014 at 5:34 pm #17162

Paolo
Site Admin

Post count: 31211

sorry, but those credentials don’t work for that website.

Pls let us know,

Thx

October 1, 2014 at 6:27 pm #17176

Strong Coffee
Full Member

Post count: 124

It should work now. Please try again. Same user name/password I sent before.

October 2, 2014 at 7:24 pm #17330

Paolo
Site Admin

Post count: 31211

Hi again,

I never saw this, but it seems like some DB tables are missing.

Did you transfer this database from another domain?

I’d need phpmyadmin creentials to fix it, but given that the website is basically empty, I think it would be wiser to export the few posts and options you have, drop the database and reinstall wordpress. Reinstall GeoDirectory and start over.

Let us know,
Thx

October 5, 2014 at 4:04 pm #17538

Strong Coffee
Full Member

Post count: 124

It was transferred from another domain but it was fine until I updated the plugin. There is only dummy data in GeoDirectory right now so we can go ahead and drop the tables and reinstall. What tables do we need to drop?
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