Lost map on front end forms

This topic contains 9 replies, has 4 voices, and was last updated by  thierry cote 8 years, 4 months ago.

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  • October 27, 2016 at 6:39 pm #293047

    thierry cote
    Buyer
    Post count: 34

    Hello,

    I lost the map on some front end forms after making changes to the address custom field. I have tried every option available in the field options to get it back without succes, dont know if it’s my doing or if it’s a bug because some field options are not responding.

    for example : custom fields>Field: Address (Address)>Show latitude & longitude from front end, even when ticked the lat & long dont show on the front end.

    You can see the missing map here:

    bivouak.ca (password : Demo) > Add listing > Ski Spot > Address fields

    And the same for the Bike trail front end form.

    Thanks,
    T

    October 28, 2016 at 5:14 am #293318

    Kor
    Moderator
    Post count: 16516

    Hi there,

    We would need WP temp admin access to your Website to check further. Could you please provide that in private reply?

    October 28, 2016 at 7:30 pm #293710

    thierry cote
    Buyer
    Post count: 34
    This reply has been marked as private.
    November 2, 2016 at 1:19 pm #296732

    thierry cote
    Buyer
    Post count: 34

    Hi,

    Any headway on my problem?

    Thanks
    T

    November 2, 2016 at 6:10 pm #296894

    Paolo
    Site Admin
    Post count: 31211

    Hi Thierry,

    sorry for the late reply. This is very very strange, did you set that CPT to be locationless at one point?

    I believe we will need FTP and phpmyadmin or cPanel credentials to solve this.

    Let us know,

    Thanks

    November 2, 2016 at 6:27 pm #296907

    thierry cote
    Buyer
    Post count: 34
    This reply has been marked as private.
    November 2, 2016 at 7:10 pm #297014

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Is there a reason all your GD plugins are out of date?
    This should be solved by updating and then going to CPTx Settings>Address>Save

    Stiofan

    November 2, 2016 at 7:17 pm #297015

    thierry cote
    Buyer
    Post count: 34

    Yes, I have made changes to the theme that will be crushed if I update the plugins. I will eventually create a child theme but I am not there yet and wanted to get by like that for a little while. Anyway to fix it without updating the plugins? How did this happen, it worked fine before.

    November 2, 2016 at 7:24 pm #297020

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    updating the plugins shouldn’t crush anything if your customization are in the theme.

    I’m sorry, but we can’t provide support for outdated versions. Yours is 5 version old.

    Thanks

    November 2, 2016 at 8:14 pm #297089

    thierry cote
    Buyer
    Post count: 34

    Ok, thanks.

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