Map 500 Error Loading Map Pins

This topic contains 5 replies, has 2 voices, and was last updated by  Stiofan O’Connor 7 years, 2 months ago.

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  • #389907

    Joseph Mueller
    Expired Member
    Post count: 31

    Hello,
    I have been researching the 500 error on the front page map and a few other areas of my site.
    This appears to be an ongoing problem for users on the forum. Many comments say there is an issue with the server or hosting. I noticed the size of the URL for JS as well as a growth in the nodes and listeners. The URL on my site sits at 16,766.
    Here is a video of the error after installing Woocommerce. As you can see the url “http://todospr.com/wp-admin/admin-ajax.php?action=geodir_ajax_action&geodir_ajax=map_ajax&ajax_action=cat&cat_id=4,38,330,343…&search=&gd_posttype=gd_place” gives a 500 error. I have tested this with multiple plugins including woocommerce, popup creator, caldera forms etc.

    After unchecking places on the front end my chrome browser spikes in mem usage as you can see.
    12GB Chrome browser usage

    You can see the resource growth after checking and unchecking boxes on the frontend map box:
    Timeline

    I am not sure how this can be resolved but I am happy to try. I will go test the map with one listing to try and reduce heap size and see if the issue still occurs. From there I will install the custom map builder and test a few things.

    If you have any tests I can run or better yet a fix let me know.

    Best,

    Joe

    #389908

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Joe,

    A 500 error is just a generic error code, if you can provide wp-admin and FTP details in a private reply i will take a look, my guess is it’s the PHP memory limit.

    Thanks,

    Stiofan

    #389910

    Joseph Mueller
    Expired Member
    Post count: 31

    Here are the images from above.

    #389915

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    HI Joe,

    I need to check your setup to be able to comment further, it could be a few things.

    Stiofan

    #390758

    Joseph Mueller
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #390957

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
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