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Map Display Anomaly

This topic contains 21 replies, has 5 voices, and was last updated by  Johnny Reid 6 years, 9 months ago.

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  • February 14, 2018 at 1:07 am #417472

    Johnny Reid
    Free User
    Post count: 25

    Hello ~

    I’m really enjoying working with GD – What an excellent product!

    As I get further and further into using it, more questions are coming up. You will see me posting them here, as well as working with the amazing GD Experts on a contract basis.

    My question today is this – On my map display, I have one site which is a “flyer.”

    What I mean is – The map displays one whole earth section in the center, plus 1/2 section on each side. All of my sites EXCEPT ONE are in the center section. One lone “flyer” in Thailand is displaying on the map section off to the left.

    See attached screenshot

    What’s causing this anomaly and how can it be fixed?

    Thanks Very Much
    RESPECT

    February 14, 2018 at 5:33 am #417493

    Kor
    Moderator
    Post count: 16516

    Hi Johnny Reid,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    February 15, 2018 at 8:10 pm #417809

    Johnny Reid
    Free User
    Post count: 25
    This reply has been marked as private.
    February 16, 2018 at 7:28 am #417855

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I took a look at the site and those particular listings.

    The Gmaps JS API seems to be making a ‘less than optimal’ decision with regard to where it is painting the Thailand location, resulting in needing to view West Asia twice to see all the listings.

    I will flag this for the developers to examine. Thank you for your patience while they look into it.

    Would you mind please sharing the FTP information, as it will most likely be useful for diagnosis.

    Thanks

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    February 16, 2018 at 7:32 am #417856

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 16, 2018 at 7:41 am #417858

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 16, 2018 at 10:00 am #417894

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide FTP details and we will apply a fix.

    Thanks,

    Stiofan

    February 16, 2018 at 10:40 am #417904

    Johnny Reid
    Free User
    Post count: 25
    This reply has been marked as private.
    February 16, 2018 at 10:58 am #417905

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You have many many folders in the FTP, what is the correct path for that site?

    Stiofan

    February 16, 2018 at 1:07 pm #417914

    Johnny Reid
    Free User
    Post count: 25

    I wish I could tell you, Stiofan – I’m not a developer, just the owner

    Guust can probably answer the question – He just did some custom work for me on the site

    February 16, 2018 at 1:52 pm #417918

    Johnny Reid
    Free User
    Post count: 25
    This reply has been marked as private.
    February 16, 2018 at 2:21 pm #417922

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    you can change the default location by visiting:

    GD – Multilocations – Manage Locations –

    On this screen you can find Greenwhich if it exists, or, go back a step and add a listing to Greenwhich will add the location to this page. Once it exists, simply click the radio button to set it as default.

    Let us know when you have the path and we will supply a fix.

    February 16, 2018 at 2:37 pm #417924

    Johnny Reid
    Free User
    Post count: 25

    Thanks, Alex!

    I changed it to London and I still have that “flyer” in Thailand

    I reached out to Guust for info on the path – Hopefully he can post the answer here, because I have no clue

    February 16, 2018 at 5:33 pm #417933

    Alex Rollin
    Moderator
    Post count: 27815

    ok, sounds good, keep us posted

    February 17, 2018 at 7:54 am #418001

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
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