40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Map error in form

This topic contains 11 replies, has 4 voices, and was last updated by  Jen Thomson 6 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • April 22, 2018 at 9:38 pm #427582

    Jen Thomson
    Buyer
    Post count: 145

    I’ve been making some updates to my clients directory site and we have created a development version. The map on the form has stopped working and it’s showing an error message ‘No Records Found. Please adjust your search criteria and try again.’

    Any idea what might be wrong? I updated the API key and have checked through the settings on the address panel but cant seem to see what’s gone wrong.

    http://dev.nurturingbirthdirectory.com/add-a-listing/?listing_type=gd_place

    April 22, 2018 at 9:38 pm #427583

    Jen Thomson
    Buyer
    Post count: 145

    http://dev.nurturingbirthdirectory.com/add-a-listing/?listing_type=gd_place

    April 22, 2018 at 9:41 pm #427586

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    April 22, 2018 at 9:42 pm #427587

    Guust
    Moderator
    Post count: 29970

    Please post WP admin details in a private reply, so we can access the protected site. Thanks.

    April 23, 2018 at 10:27 pm #427754

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    April 24, 2018 at 1:50 am #427764

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    April 24, 2018 at 10:13 pm #427879

    Jen Thomson
    Buyer
    Post count: 145
    This reply has been marked as private.
    April 25, 2018 at 7:10 am #427919

    Kor
    Moderator
    Post count: 16516

    Hi Jen,

    Thanks for your reply. I’ve just inspected your Website and I’m able to see the issue there. Could you please try deactivating all non-gd plugins one by one and see which one is causing the issue you had there? Let us know if the issue persists after this conflict test.

    Thanks!

    April 25, 2018 at 7:39 am #427920

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    April 25, 2018 at 7:40 am #427921

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    April 25, 2018 at 9:03 am #427934

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Map on add listing page seems to work for me?

    Stiofan

    April 25, 2018 at 11:21 pm #428019

    Jen Thomson
    Buyer
    Post count: 145

    No idea how that was resolved but it wasn’t displaying the other day and has text over it saying No Results Found.

    Thanks guys.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount