map in the archive page

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

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  • August 18, 2019 at 2:16 pm #503547

    housssem
    Free User
    Post count: 14

    Hi,

    I have a proplem with the category listing page.
    When I put “view all”, I have no problem and I can see the map with all the listing on the right side.
    However, the problem arises when I want to display the items of the same category by clicking on the button below the search bar of the home page or by choosing the category in the search page (or the archive page). So I have a blank page.
    I think it’s a configuration problem. When I tried to zoom out, I can see the listing as well as the map (Please see the 3rd photo).

    First, how can I edit this map? I can not find access to its settings.
    How can I change the characteristics of the archive page ? because, in found only the shortcodes.
    Do you have an idea please ?

    Thank you

    August 18, 2019 at 6:30 pm #503564

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 19, 2019 at 6:08 am #503606

    housssem
    Free User
    Post count: 14

    Hi Kor,
    Thank you for your reply
    yes I think it’s blocked by the host.
    I can not do much because my colleagues are currently on leave.

    August 19, 2019 at 6:34 am #503611

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 19, 2019 at 8:36 am #503626

    housssem
    Free User
    Post count: 14
    This reply has been marked as private.
    August 19, 2019 at 9:27 am #503633

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Support for free users is only provided when the site is running only the free plugin. Please login to the account where you purchased the premium addons or get a membership to receive support.

    https://wpgeodirectory.com/support-policy/

    Thanks

    August 19, 2019 at 10:47 am #503657

    housssem
    Free User
    Post count: 14
    This reply has been marked as private.
    August 19, 2019 at 11:32 pm #503823

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    August 21, 2019 at 6:35 am #504094

    housssem
    Free User
    Post count: 14

    Hi,

    Thank you for your reply. I understand.
    I try to solve this problem by myself.
    for that, I need please how i can access to archive page configuration (especially the map) because i see only the shortcodes without being able to edit the map.
    I think about that because i believe this bug is due to 2 hypothesis :
    1. technical bug related to the plug in.
    2. Or archive page configuration.
    I am sorry for my many questions bout this topic.

    Thank you in advance.
    Best regards

    August 21, 2019 at 7:21 am #504100

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Support for free users is only provided when the site is running only the free plugin. Please login to the account where you purchased the premium addons or get a membership to receive support.

    https://wpgeodirectory.com/support-policy/

    Thanks for your understanding

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