map markers not showing in osm when user not logged in

This topic contains 13 replies, has 3 voices, and was last updated by  neil purves 4 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • January 23, 2020 at 8:52 pm #527141

    neil purves
    Lifetime Member
    Post count: 33

    Hi
    I am using geo directory on a cloudways server with open street map and using the Listimia theme. the live site is https://www.inishview.com/

    My issue is with the map markers sometimes not showing on the map when a user is not logged on, when I am signed into the site everything seems to be working perfectly. The issue is sporadic where it will show say on the first and second page of results but then not on the third. and sometimes it won’t work on the first page but does on the rest. the map has the message “No Records Found” even though there are listing cards on the left with correct details.

    I had this issue when my site was in development ticket:- https://wpgeodirectory.com/support/topic/markers-sometimes-not-showing-on-open-street-map/

    it was suggested that it was probably a caching issue and that it will not happen with the live site, but alas my site went live on Sunday and the issue is still there.

    your help on this matter would be much appreciated.

    January 23, 2020 at 9:00 pm #527144

    Alex Rollin
    Moderator
    Post count: 27815

    Have you tried disabling varnish on the server? Try that and let us know.

    January 23, 2020 at 9:09 pm #527145

    neil purves
    Lifetime Member
    Post count: 33

    ok I have done that and I will see how it goes over the next few days thanks

    January 24, 2020 at 9:16 am #527213

    neil purves
    Lifetime Member
    Post count: 33

    It still seems to be happening although I have had Varnish disabled since last night. I have checked on three different devices after clearing the cache on their browsers.
    to recreate
    go to page https://www.inishview.com/activity/
    markers are there go
    go through all the separate pages
    the markers are there
    refresh page
    markers are now not showing and on the map, there is the message “No Records Found” while on the right-hand side the activities are showing

    January 24, 2020 at 2:27 pm #527266

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 24, 2020 at 2:35 pm #527269

    neil purves
    Lifetime Member
    Post count: 33
    This reply has been marked as private.
    January 25, 2020 at 4:37 am #527339

    Alex Rollin
    Moderator
    Post count: 27815

    I adjusted the Breeze settings. Please check now.

    January 25, 2020 at 7:03 am #527342

    neil purves
    Lifetime Member
    Post count: 33

    I’m afraid it still seems to be happening as above i cleared the history of my browser and viewed a results page and went through all the pages and everything worked then I refreshed the page and then it didn’t work, no markers.

    But if I am logged in to the site everything is working no matter how many times I refresh the page.

    January 25, 2020 at 7:39 am #527343

    neil purves
    Lifetime Member
    Post count: 33

    not sure if this helps but if I’m logged in and inspect network calls when I goto to a new page I have been from before the map tiles are loaded via cache if I have not been on the page before they are loaded over the network

    However, if I am not logged in and not been on the page before then they are loaded over the network as above but if I have been on the page before it only loads the two world map images and makes no calls to the cache or the network for the other tiles

    January 25, 2020 at 8:09 am #527344

    neil purves
    Lifetime Member
    Post count: 33
    This reply has been marked as private.
    January 25, 2020 at 1:32 pm #527359

    Guust
    Moderator
    Post count: 29970

    Can you check now.
    De-activating Breeze seems to be the only way to fix it.
    Please review our recommendations at https://wpgeodirectory.com/docs-v2/faq/performance/#cache

    Thanks

    January 25, 2020 at 1:41 pm #527360

    neil purves
    Lifetime Member
    Post count: 33

    ok, I did a quick test here and it seems to show that it is working with Breeze de-activated, which is great, will this have the effect of slowing down the site for users?
    Breeze came pre-installed in cloudways WordPress installation, so do you recommend that I install and activate WP Super Cache instead

    January 25, 2020 at 1:49 pm #527364

    Guust
    Moderator
    Post count: 29970

    We know that WP Super Cache works with the settings as per https://wpgeodirectory.com/docs-v2/faq/performance/#cache

    You should have the same performance as with Breeze.

    Thanks

    January 25, 2020 at 1:52 pm #527365

    neil purves
    Lifetime Member
    Post count: 33

    ok I will try that thanks again for all your help

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount