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Map not showing

This topic contains 12 replies, has 3 voices, and was last updated by  Vikas 10 years, 5 months ago.

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  • June 23, 2014 at 1:22 pm #5670

    sfamilia
    Buyer
    Post count: 82

    I decided to do a fresh re-install of all plugins on my staging site (using latest versions) and now Google maps do not show on the sidebar, homepage or in pages to add new Places & Events. Any idea what I might have done wrong? All plugins are activated. The maps worked fine before I re-installed.

    June 23, 2014 at 2:44 pm #5680

    Vikas
    Full Member
    Post count: 1128

    Hi,
    There are only 2 reasons when map does not load.

    1. Your theme should not include google map api script too. If it is including then make sure to disable it on those GD pages.

    2. This is a new cause: Latest FF with firebug on. Please check that if u have Latest FF and firebug on then map will not appear, it will throw a JS error, so just stop firebug when viewing those pages.

    Please advise ?

    Thanks

    June 23, 2014 at 4:22 pm #5711

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    June 23, 2014 at 11:37 pm #5799

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I see only events showing as CPT for that map and you only have 1 place but no events.

    If you go in GeoDirectory > Design > Map, do you have any CPT and categories checked?

    If yes, please untick them and the map will work again.

    @Vikas, another customer reported a similar problem and he’s positive he didn’t touch Design> map options. Can you please double check that it isn’ìt the plugin update to modify those options?

    Thx

    June 24, 2014 at 2:41 am #5827

    sfamilia
    Buyer
    Post count: 82

    Paolo, I’ve done as you suggested and map still does not work. The map is missing from the “New Place” or “New Event” pages as well. No settings should effect the display of a map on these pages, correct?

    June 24, 2014 at 8:59 pm #5958

    Paolo
    Site Admin
    Post count: 31206

    I still see no categories enabled for the map.

    Please forward me your wp admin credentials in a private reply and I will fix your settings.

    Thanks

    June 24, 2014 at 9:01 pm #5959

    Paolo
    Site Admin
    Post count: 31206

    Sorry, it seems also that there is aplugin conflict.

    TypeError: jQuery(…).dialog is not a function
    wp-content/plugins/buddypress-like/assets/js/bp-like.min.js?ver%5B0%5D=jquery
    Line 1

    Try disabling : buddypress like to see if that’s preventing the maps from loading.

    Thanks

    June 24, 2014 at 9:05 pm #5962

    sfamilia
    Buyer
    Post count: 82

    Disabling Buddypress Like fixed it Paolo, thank you!

    June 24, 2014 at 9:17 pm #5969

    sfamilia
    Buyer
    Post count: 82

    … but now the Profile tab is missing (it begins with More Info) on the Places detail page and the photos & map are outside of the tabbed area. That was working before I updated.

    June 24, 2014 at 11:46 pm #5982

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I don’t see the map and the image out of the tabbed area. Just clear your browser cache and it should come back.

    To see why the profile tab is missing I should have a look at your back end.

    Can you please send me wp admin credentials in a private reply?

    Thx

    June 25, 2014 at 1:08 am #6001

    sfamilia
    Buyer
    Post count: 82
    This reply has been marked as private.
    June 25, 2014 at 1:28 am #6008

    Paolo
    Site Admin
    Post count: 31206

    I’ve been looking into it for the past 15 minutes and I can’t really figure out what the problem is…

    Something is breaking the javascript that control the tabs…

    I need to ask VIkas to have a look for you.

    Thanks for your patience.

    June 25, 2014 at 2:57 am #6046

    Vikas
    Full Member
    Post count: 1128

    Hi,

    To look into it further i need ftp access, send it as private reply.

    Thanks

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