Map tab issues

This topic contains 7 replies, has 2 voices, and was last updated by  Kor 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • #346027

    boyntonjamie
    Expired Member
    Post count: 25

    Hello

    Under the ‘map’ tab on my details page, the marker icon isn’t showing. It shows as a dead image. Strangely, if I right click and ‘open image in new tab,’ the image loads fine on its own, but still won’t appear on the site (even after a refresh).

    I’ve tried in several different browsers and have set both the category marker icon and the default marker icon.

    Also, by default there is a popup box asking for a location for directions – I’d like this to start minimised.

    I’d also like to change the default map zoom – I can do this in the widget but not sure how to do it in the tab.

    #346056

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve just inspected the detail page and the image icon is broken when I check on it and there is a console error pointing the incorrect image path http://prntscr.com/dxy8z2 . You might want to check on it.

    Regarding the map zoom level in detail listing page, if you’ve selected this option “Use user zoom level” http://prntscr.com/dxybwl in “Address” custom fields, it will use the zoom level specified by user when they add the listing and also this can be adjusted in the backend.

    Thanks!

    #346641

    boyntonjamie
    Expired Member
    Post count: 25

    Thanks for pointing out that error, I didn’t see this before. I know why this is.

    I just switched from the old GeoTheme to GeoDirectory – I made the backup first then moved back to the root folder, however a couple of links kept the backup in them – I’d fixed all the ones I noticed.

    It’s odd because if I right click the broken image and ‘open image in new tab’ it doesn’t have the /backup folder in the URL.

    Do you know where I’d need to go to fix this? I uploaded the pin both through cPanel file manager and through GeoDir.

    I don’t want to give the listing creator/claimer control over the map zoom, so I guess I should set ‘use user zoom level’ to no. Where do I then control the default zoom from?

    Thanks

    #346664

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve just inspected your Website and I’d suggest that you re-upload the category icons manually since there isn’t many. Just go to “Places Categories”, remove the broken image and reupload it.

    As for the zoom level you are referring to, it uses the default zoom level and that can’t be changed without customization.

    Thanks!

    #348270

    boyntonjamie
    Expired Member
    Post count: 25

    Okay the marker issue is sorted now – the sub-category had an updated icon but the map was using trying to use the parent category’s icon, I think. Added to the parent and it’s fine now.

    Please could you tell me how to remove the pop-up box in the image attached, given the size and zoom of the map it’s quite intrusive, I’d rather it was minimised by default.

    #348385

    Kor
    Moderator
    Post count: 16516

    Hi there,

    You can use the custom CSS code below to remove it. Insert into GD > Design > Scripts > Custom Style CSS.

    
    
    #detail_page_map_canvas .leaflet-top.leaflet-right {
        display: none!important;
    }
    #348821

    boyntonjamie
    Expired Member
    Post count: 25

    Thanks. Is there a way to minimise it (by default) rather than get rid of it completely?

    #348966

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Your Website seems down when I check on it. You working on something on your end? Let us know when it’s back online and I’ll check and see if it’s possible to achieve what you needed there.

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount