maps

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • #206450

    stepoutbuffalo
    Buyer
    Post count: 260

    Hi,

    My maps are not working. If I deactivate and then reactivate Location Manager is there a setting that needs to happen or something?

    #206504

    Kor
    Moderator
    Post count: 16516

    Hi stepoutbuffalo,

    Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    #208563

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    #208805

    Kor
    Moderator
    Post count: 16516

    Hi stepoutbuffalo,

    Thanks for sharing the credentials. I’ve just checked your Website and it looks like there’s some type of conflict with another plugin. Try deactivating all non-GD plugins while reactivating each to determine which 3rd party plugin is causing the issue. Let us know how it goes.

    Thanks!

    #209048

    stepoutbuffalo
    Buyer
    Post count: 260

    OK>

    I also got this message when trying to update plug in.

    An error occurred while updating GeoDirectory Location Manager: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    suggestions?

    #209112

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you had a very old version of both the location and payment manager. i think you probably missed this:

    https://wpgeodirectory.com/support/topic/missing-update-notifications/

    I’ve already updated the 3 plugins for you, if you wish to update what is now inactive you will first have to activate them, add the license key in Auto Updates / Licenses and udpate.

    Let us know if that fixed the problems.

    Thanks

    #210284

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    #210482

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    on that page you have settings to turn on and off plugins. I guess that is the problem.

    Please try to disable all non GD plugins and reactivate one by one till you find the culprit.

    I can’t recreate this on any other website I tested.

    Thanks

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