Maps not showing up

This topic contains 7 replies, has 3 voices, and was last updated by  Kor 6 years, 9 months ago.

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  • #410542

    Joao Reis
    Free User
    Post count: 3

    Hi,

    I’ve installed the plugin, created the API , loaded dummies and set my home location apparently with no problem. But what I get is this
    The maps do not show up and I get the loading symbol

    Is it a compatibility with other plugin?

    thanks

    #410544

    Kor
    Moderator
    Post count: 16516

    Hi Joao,

    Thanks for reaching us. I’ve just checked your Website and I’m able to see the issue there. Looks like something is conflicting with GD as I’m able to see a console error. Could you please try deactivating all non-gd plugins and see if it works? If the issue persists, please share WP temp admin access to your site. You can post the details here using the private reply option below.

    Thanks!

    #410595

    Joao Reis
    Free User
    Post count: 3
    This reply has been marked as private.
    #410602

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #410709

    Joao Reis
    Free User
    Post count: 3
    This reply has been marked as private.
    #410718

    Kor
    Moderator
    Post count: 16516

    Hi Joao,

    Thanks for your reply. Just checked your Website and it looks like a theme conflict. Please provide FTP access to your server and I’ll pass this along to a developer for further assistance. Remember to use the private reply option.

    Thanks!

    #410914

    Joao Reis
    Free User
    Post count: 3
    This reply has been marked as private.
    #410919

    Kor
    Moderator
    Post count: 16516

    Hi Joao,

    Alright. Let us know how it goes.

    Thanks!

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