40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Maps not working

This topic contains 7 replies, has 3 voices, and was last updated by  Kiran 5 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • August 17, 2019 at 10:03 pm #503501

    seogoddess
    Expired Member
    Post count: 25

    I’m trying to get the maps to work on my staging site, and no matter what I do it just isn’t working:
    https://vashonstaging.wpengine.com/local/

    Is this because I am on staging?

    August 18, 2019 at 2:29 am #503521

    Guust
    Moderator
    Post count: 29970

    Please post your WP admin details in a private reply and we will have a look at your settings if you like.

    August 18, 2019 at 3:52 pm #503558

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    August 19, 2019 at 9:57 am #503645

    Guust
    Moderator
    Post count: 29970

    Please give super admin access if we need to check your settings. Thanks

    August 19, 2019 at 2:12 pm #503703

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    August 19, 2019 at 10:38 pm #503803

    Guust
    Moderator
    Post count: 29970

    Can you check with your host why you get 502 errors regularly?
    We will also need FTP if we need to look any further.
    Your plugin was network activated which is incorrect, and your permalinks were not set to post name.

    Thanks

    August 19, 2019 at 11:16 pm #503817

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    August 21, 2019 at 9:53 am #504130

    Kiran
    Moderator
    Post count: 7069

    Hi seogoddess,

    Please check now map is working fine. There was mismatching between default location saved and locations saved in listings.

    You have all locations with United States, WA, Vashon but default location was set United States, Washington, Enumclaw. I have changed Settings > Default Location to United States, WA, Vashon.

    Some suggestions:
    – You have used larger size of map icons which are almost more than 100px in size. Use markers about size of 45px or 50px to look fine on map.
    – There is JavaScript error on page related to contact form recaptcha. 

    ReferenceError: grecaptcha is not defined

    . Please check and fix it.

    Best Regards,
    Kiran

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount