40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Marker Cluster and Chrome

This topic contains 12 replies, has 4 voices, and was last updated by  Guust 8 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • June 12, 2016 at 1:51 pm #207153

    Ulick
    Expired Member
    Post count: 39

    Hi there

    I just noticed that the marker clusters seem to have stopped working on chrome on desktop for my site. Works fine on iPhone 6 Safari, and desktop Safari.

    I can PM the url if it helps.

    June 12, 2016 at 9:58 pm #207345

    Guust
    Moderator
    Post count: 29970

    Make sure all your plugins are up to date, there has been fix for that type of error.
    If you cannot fix it, PM your URL and WP admin details and we will have a look.

    June 17, 2016 at 5:28 am #210019

    Ulick
    Expired Member
    Post count: 39
    This reply has been marked as private.
    June 17, 2016 at 6:47 am #210021

    Kor
    Moderator
    Post count: 16516

    Hi Ulick,

    The credentials seems incorrect, could you double check on it?

    Thanks!

    June 17, 2016 at 7:36 am #210058

    Ulick
    Expired Member
    Post count: 39
    This reply has been marked as private.
    June 17, 2016 at 1:18 pm #210226

    Guust
    Moderator
    Post count: 29970

    I changed the cluster type to “server side” and that fixed it.

    June 17, 2016 at 10:12 pm #210581

    Ulick
    Expired Member
    Post count: 39

    Sorry I didn’t see it before.

    Thanks again for your help!

    June 17, 2016 at 10:30 pm #210594

    Ulick
    Expired Member
    Post count: 39

    Hi Guust

    Sorry, I just checked it again and it seems to not be showing the proper cluster. It shows the regular pins, not the cluster colour coded icons. It also shows a limited number of listings in each area and when you click it does not zoom down, it just brings up one of the listings.

    June 18, 2016 at 12:52 am #210731

    Guust
    Moderator
    Post count: 29970

    I’ll pass this to the developers. You are getting some cluster icons I have never seen before, and they are using your own logo so I am assuming you created them yourself.
    GD clustering will re-zoom the map when clicked, yours do not.

    June 18, 2016 at 1:14 am #210746

    Ulick
    Expired Member
    Post count: 39

    Yes it’s strange as clusters work fine on Safari.

    It is the logo uploaded at

    GD>Design>Map>Upload map default marker icon

    Thanks

    June 18, 2016 at 4:03 pm #211311

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I noticed your site was running https but not set to run https, i changed it and thens et serverside clustering and all seems to work, please let me know.

    Thanks,

    Stiofan

    June 18, 2016 at 10:00 pm #211465

    Ulick
    Expired Member
    Post count: 39

    Thanks Stiofan. We setup the https this week and didn’t realise there was a change to be made in GD.

    You guys are very quick to respond to questions. I really appreciate the help in getting these minor issues sorted super fast!

    Ulick

    June 19, 2016 at 12:00 am #211525

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂 [from the whole GD team]

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount