Mega Menu disappears on V1 / responsive

This topic contains 7 replies, has 3 voices, and was last updated by  Kor 4 years, 11 months ago.

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  • October 16, 2019 at 11:32 pm #513497

    Manfred Van Ursel
    Expired Member
    Post count: 295

    Hi,

    If we select Mega Menu – Standard Layout the menus sub-items will show just fine on the theme’s mobile responsive menu.

    However, if we select Mega Menu – Grid Layout the sub-items disappear.

    Can you help us with this?

    I will provide credentials on the next private post.

    Thanks,

    October 16, 2019 at 11:33 pm #513498

    Manfred Van Ursel
    Expired Member
    Post count: 295
    This reply has been marked as private.
    October 16, 2019 at 11:46 pm #513501

    Manfred Van Ursel
    Expired Member
    Post count: 295

    Additionally (but maybe unrelated to the first question), parent menu items won’t be clickable when on mobile/responsive version, and many of them do have a link on them… please help!

    In our case, please try with the “About” menu item. Normally it is clickable. On mobile/responsive mode though, it isn’t anymore.

    Thanks,

    October 17, 2019 at 12:21 pm #513545

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    We will check on this and see if it is possible.

    October 17, 2019 at 7:32 pm #513596

    Kor
    Moderator
    Post count: 16516

    Hi Manfred Van Ursel,

    Thanks for your reply. I’ve just tested it on my mobile phone and the navigation menu items are all working fine for me. I’m able to open sub menus and click on the links. Could you tell us a little bit more about it? How do you replicate the issue or how do you want it to work?

    October 17, 2019 at 9:00 pm #513609

    Manfred Van Ursel
    Expired Member
    Post count: 295

    Hi,

    QUESTION 1: items missing

    The menu items appear now, because I selected a “safe” Mega Menu option layout.

    It is called “Standard Layout”, and it is found on Appearence > Menus > hover over a parent menu item, for example “Shop” > select Mega Menu > a modal window opens > you select the child items layout (Standard Layout).

    However, we wanted to use another layout option, called Grid Layout.
    When you select that one, then the sub-menu items disappear on mobile.

    Now it works fine, but just because I kept something usable, as we are live with this site. Our final goal though, is using the Grid Layout.

    QUESTION 2: parent items unlinked

    Regarding the parent items on mobile, they should be a hyperlink, however they lose their link and act as a navigational item only, opening and closing sections. This happen even with mega Menu disabled.

    Final caution note

    If you are going to do tests and changes on the site, please keep a small log for me, and tell me what you changed, just to avoid glitches on the site.

    Thanks,

    October 17, 2019 at 9:12 pm #513611

    Manfred Van Ursel
    Expired Member
    Post count: 295

    Hi, we thought about it and we will use the option that is currently working (Standard Layout).

    Please forget about this request and do not investigate / make changes on the site.

    I just wanted to point out this small incompatibility with Max Mega Menu that maybe you can reproduce elsewhere on your test installs if you wanted to know more about it.

    Thanks,

    October 18, 2019 at 5:34 pm #513758

    Kor
    Moderator
    Post count: 16516

    Hi Manfred Van Ursel,

    Thanks for your reply. Understood. Please let us know if you need anything further.

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