Membership Messaging Help

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 7 years, 5 months ago.

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  • #426456

    Ata Akarsu
    Free User
    Post count: 4

    There is no section where members can see the messages sent to them and There is no section where members can edit profile settings. What do we need to do for this? Supreme Directory Theme, geodirectory

    #426468

    Alex Rollin
    Moderator
    Post count: 27815

    Geodirectory messaging from the “Send Enquiry” feature is done through email sent directly to listing owners.

    Geodirectory does not contain a user profile system, as such, but the #loginbox widget supplies links to “My Listings” where listing owners can see all their listings in one place.

    For more advanced user profile options fully integrated with Geodirectory we recommend UsersWP, at https://userswp.io

    #426470

    Ata Akarsu
    Free User
    Post count: 4

    “Geodirectory messaging from the “Send Enquiry” feature is done through email sent directly to listing owners.”—>that’s the problem. Mail is not going to the users. Where am I making mistakes?

    #426473

    Alex Rollin
    Moderator
    Post count: 27815

    Ah, ok!

    This is not usually a GD issue, but we have come up with a few steps you can take to try to narrow down the problem.

    First we recommend you install the “email log” plugin from wordpress.org

    Activate that, and do your normal activities that generate email.

    Then check the plugin log to see if those emails are being created by the site. If not, maybe it is a GD problem. If yes, then you will probably need to talk to your host or change configuration to meet your hosts criteria.

    If you aren’t already, please consider:

    Email sent from *@gmail.com will likely be considered as spam.
    Your host may block email from all webmail providers
    Even if sent, it may still end up in the spam folder.

    You can:

    Install email log
    change the GD Email to a domain email like [email protected]
    – make that change at GD – General
    Change your WP site email to a domain email
    Change the email templates at GD – Notifications (especially the text “Website Enquiry”)

    #426478

    Ata Akarsu
    Free User
    Post count: 4

    thanks alex, i will try

    #426489

    Ata Akarsu
    Free User
    Post count: 4

    I want to ask you another question. I installed the userWP plugin today. but after I enabled it, my website was completely corrupted. search engine, categories, member login everything disappeared. I restored the backup immediately and helped save the web. What could be the reason for this? Where did I make a mistake?

    #426502

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    probably it’s a conflict with another plugin. We can’t really tell without checking directly.

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