Missing location map when upgraded

This topic contains 7 replies, has 2 voices, and was last updated by  Simone 10 years, 5 months ago.

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  • #19565

    ivalde
    Free User
    Post count: 54

    When the GeoDirectory core plugin is now upgraded to the latest release v1.2.7 and all these addons are then deactivated simultaneously, the location map at http://cretemix.com/location is gone.

    What’s the reason for the missing map?

    Furthermore, how to upgrade an addon in general?

    #19566

    Simone
    Expired Member
    Post count: 3515

    Hello, you can update addons like a normal plugin, directly from th ePlugin section in WordPress or uploading manually via the uploader or ftp.

    To see whats going on, we need login details please,
    thanks
    S.

    #19567

    ivalde
    Free User
    Post count: 54
    This reply has been marked as private.
    #19569

    ivalde
    Free User
    Post count: 54

    For you to investigate the missing location map when plugin is now upgraded, the backend access data is presented in the private reply.

    For the addons to be upgraded, within the backend plugin section there is no such upgrade link for the [GeoDirectory – Avada Theme Compatibility] plugin which is found to be an older version than what’s presented within your addons download section.

    #19570

    Simone
    Expired Member
    Post count: 3515

    Hello, the reason you don’t see the map is because all your widgets need to be placed in the proper widget sections.

    Ive placed the home map and the listing map widgets.
    Also, you need to upgrade the addon and then activate.

    #19572

    ivalde
    Free User
    Post count: 54

    Thanks for the widgets clue!

    I believe these widgets dissappeared when the theme was set to standard WordPress theme then set back again to Avada theme. That’s a critical WordPress bug, isn’t it?

    For the above mentioned [GeoDirectory – Avada Theme Compatibility] addon to be manual upgraded as there is no auto upgrade link presented, can it then be done with a FTP addon folder replace?

    #19587

    Simone
    Expired Member
    Post count: 3515

    Yes, the missing widgets are due to the change of the theme.

    Yes the plugin can be overwritten via FTP but if you’re downloading from theme tailors, please wait maybe Paolo or Stiofan still have to update and sync the file, I’ll ask them and keep you posted in this thread.

    #19588

    Simone
    Expired Member
    Post count: 3515

    OK, you can update and overwrite the folder with the newest [GeoDirectory – Avada Theme Compatibility] plugin. 🙂

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