Missing translated listings & wrong view all URL after GD update & data import

This topic contains 25 replies, has 3 voices, and was last updated by  Kiran 7 years, 8 months ago.

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  • June 14, 2017 at 10:49 am #383138

    wci
    Expired Member
    Post count: 1035

    Hi support team,

    I have done yesterday the recent GD plugin update and also updated some of the listings data by first export and re-import corresponding instructions.

    Now I am facing the issue (listings missing, wrong view all URL of translated version), that
    A. some listings of post types are not listed any more (but still existing e.g. Hotel Radison Blu or be found in category overview unterkünfte even also proper set within corresponding widget setup on home page
    and
    B. the “Alles anzeigen” (view all) link url is not using the link URL for german listings.

    Screen shot – https://www.screencast.com/t/l2nChwHrTjZ2
    URL’s DE or EN

    Looking forward to your help for solvings.

    BR, Alex

    June 14, 2017 at 10:54 am #383141

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    June 14, 2017 at 1:50 pm #383194

    Guust
    Moderator
    Post count: 29970

    I cannot really see any problems.

    https://www.worldcheckin.com/de/veranstaltungen/ works fine for me.

    Radisson Blu is listed at https://www.worldcheckin.com/de/unterkuenfte/

    Am I misunderstanding?

    June 14, 2017 at 3:02 pm #383209

    wci
    Expired Member
    Post count: 1035

    Hi Guust,

    the problem is

    1. on DE Page
    that those are not displayed in homepage as they should be listed within the corresponding widget. Listings within corresponding CPT are missing (not displayed)
    Screen shot – https://www.screencast.com/t/bZvmlqoi3

    places
    bars
    restaurants
    hotels
    rentals
    night life

    2. Click on “Alles anzeigen” i.e. on Attraktionen
    then the link is forward to EN page instead of DE page https://www.worldcheckin.com/places/attractions/
    Screen shot – https://www.screencast.com/t/JAo5MoNYqCO
    P.S. Stange, on Veranstaltungen it works proper as it would link to corresponding DE page

    BR, Alex

    June 14, 2017 at 7:05 pm #383274

    wci
    Expired Member
    Post count: 1035

    AND

    3. on ED Page
    a. The cpt’s below google map
    b. search options
    c. the custom fields i.e. “Wegweisung” instead of “get directions” Screen shot – https://www.screencast.com/t/RtMpTqf5xqYt
    c. and further description “Objeketeinrichtungen”

    are used in DE instead of original EN version.
    Screen shot – https://nimbus.everhelper.me/client/notes/share/966086/aynv938vun20ov8wleva

    It seems that the Update has may mixed the translation files or not using the proper once.

    BR, Alex

    June 14, 2017 at 7:18 pm #383283

    wci
    Expired Member
    Post count: 1035

    AND

    4. WPML string translation wrong set EN instead of DE or need to be deleted?
    within string translations I found so many strings which shall be DE instead of EN, therefore I switched some of them to DE flag and still need to proceed with seachring for the same.
    Please advice what to do if many strings are set as EN but are DE strings to be declarated with DE flag or shall those be deleted?

    Example Screen shot – https://nimbus.everhelper.me/client/notes/share/966110/0t8tx8vwpeq9e3aaenw4
    of 1 page of 24 let pages to check the strings.

    BR, Alex

    June 15, 2017 at 11:33 am #383357

    Kiran
    Moderator
    Post count: 7069

    Hi Alex,

    1. In DE those widgets showing no listings because for selected categories has no listings in DE language. For ex: Bars has some listings available in EN but not in DE language.
    EN https://www.worldcheckin.com/hospitalities/bars/ > listings available
    DE https://www.worldcheckin.com/de/bewirtungen/bar/ > no listings available

    2. There seems a bug, we have fixed this now. Let us provide FTP details so we can update this on your site.

    3. We need FTP details to look into this.

    4. Do not delete these strings. WPML registers new strings for translation if strings not added in string translation list. You can switch language for those strings with select all those strings and click “change language of selected strings” and choose DE language.

    Let us know.

    Thanks,
    Kiran

    June 15, 2017 at 12:54 pm #383373

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    June 15, 2017 at 1:05 pm #383376

    wci
    Expired Member
    Post count: 1035

    Hi Kiran,

    about 1. no listings are displayed any more (has worked before update).
    According export and re-import gd function of corresponding CPT files there are for all post custom fields existing listings available in each language. But still not displayed in DE homepage any more. You can compare those entries within database too and when you check by export accommodation or hospitality file i.e. accommodation then you will see within the file there is de or en declarated as setting to establish the de or en language to be displayed with. But after import then those listings are not displayed any more.

    >>> There seems to be a bug also in export/import function

    about 2. wrong URL’s with language mix
    ok – ftp and database logins are provided above

    about 3. wrong custom Post Types with language mix on EN page
    ok – ftp and database logins are provided above

    about 4. strings with wrong EN language flag
    After reviewing the strings in wpml string translation tab I found out that many strings are DE but flagged as EN (Screen shot – https://nimbus.everhelper.me/client/notes/share/967487/0af51wylcsukrldwutdz – Please review red marked entries which are DE and should not be EN flagged).

    Most of them are custom fields which are added and translated by using the custom fields translation instuctions – https://wpgeodirectory.com/docs/translating-custom-fields/ but now those DE translated are displayed as EN with (not translated) status within WPML string translation.

    >>> Seems to be a bug too.

    Looking forward to your feedback.

    BR, Alex

    P.S. I have additionally created a WPML support request, as they maybe have an Idea to solve why such things happens – https://wpml.org/forums/topic/translated-languages-are-mixed-between-different-language-approach/

    June 15, 2017 at 2:46 pm #383429

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    June 16, 2017 at 6:41 am #383505

    Kiran
    Moderator
    Post count: 7069

    Hi Alex,

    Thanks you for providing information in brief.

    Can you confirm the FTP details you provided is for the same site?
    Because no changes reflected on front end, whatever changes uploaded, even it doesn’t log/print if i want to log/print something. I checked disabling Auto optimize & WP Super Cache plugins but still same things happens.
    Do you have any server side caching system enabled?

    Let us know.

    Thanks,
    Kiran

    June 16, 2017 at 7:15 am #383506

    wci
    Expired Member
    Post count: 1035

    Hi Kiran,

    I have also cloudflare active and we have on server “nginx” which also cache files.
    Let me
    1. de-activate cloudflare DNS forward + set to dev mode
    2. as well deactivate “nginx” on server by “nginxctl disable”.

    >>>Things stated are done, you can proceed with your solvings.

    Just to be informed, what I have planned to do for solving this issue:
    I like to inform you, that I have done a plugin restore /wp-content/ to plugins.restore folder of older version and tried by rename current plugin folder to plugin.broken, but this has not helped. I guess it is all in database stored and causing the issue now.

    I have planned to make a db backup of broken one and restore older database version and try to see if this will help. Unfortunately I am unable to copy current broken database for backup and server admins are checking why not able to do copies of databases any more.

    BR, Alex

    June 16, 2017 at 7:23 am #383507

    wci
    Expired Member
    Post count: 1035

    P.S. I also got some helping info from WPML but I am unsure how to do as I would like not to disturb your helping task. Are you able to see the details stated in wpml support thread? – https://wpml.org/forums/topic/translated-languages-are-mixed-between-different-language-approach/#post-1299058

    June 16, 2017 at 12:25 pm #383527

    Kiran
    Moderator
    Post count: 7069

    Hi Alex,

    1)
    There are some listings which have translations not fully completed and yet under review. Go Places > select all languages from languages switcher > it shows English (20) | German (4).
    Because you have translations for some listings are still in translation basket(means under review). Check here WPML > Translation management > Translation Basket.
    On Places list when you hover on pen marker it shows “Cannot edit this item, because it is currently in the translation basket.” see screenshot.

    2) Fixed

    3) Fixed

    4) Follow the answer given by WPML support guy at https://wpml.org/forums/topic/translated-languages-are-mixed-between-different-language-approach/#post-1299058

    During export > import make sure you have correct values there for columns “language” & “original_post_id” in CSV file. If listing that being imported is a translation of other listing then put original post id value under original_post_id column.

    Let us know.

    Thanks,
    Kiran

    June 16, 2017 at 12:27 pm #383529

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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