Mobile: Another possible bug?

This topic contains 8 replies, has 3 voices, and was last updated by  Berto 4 years, 7 months ago.

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  • #542859

    Berto
    Expired Member
    Post count: 53

    On mobile, star ratings don’t work very well.

    I tried this on IOS. When you go to make a star rating it starts to jump and it’s hard to change a rating once you are finally able to select a star rating.

    #542866

    Alex Rollin
    Moderator
    Post count: 27815

    What version and device are you testing?
    Can you share a link?

    Thanks

    #542867

    Berto
    Expired Member
    Post count: 53

    iPhone X IOS 13.4, Chrome.

    Any demo link will do, I even tried your own demos – https://wpgeo.directory/whoop/places/united-states/california/san-francisco/alcatraz-island/ Try and give it one star and then try to change this to 3 stars. For me, I can’t change stars on mobile.

    #542910

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #542912

    Berto
    Expired Member
    Post count: 53

    Thanks Alex, it’s only mobile, desktop works fine.

    I will test on Firefox and Safari on mobile.

    #543145

    Berto
    Expired Member
    Post count: 53

    This is what I mean:
    https://filebin.net/qlvuz298v3ebkah5/FullSizeRender.mov?t=tmo9fjnx

    Happens on both Chrome and Safari on iPhone X. Not sure if this happens on android devices.

    #543166

    Alex Rollin
    Moderator
    Post count: 27815

    I see it! On your phone I see that.

    We will take another look, thanks for your patience.

    #543186

    Kor
    Moderator
    Post count: 16516

    Hi Berto

    Thanks for your patience. Could you please share your Website WP admin access here so that I could troubleshoot this for you?

    #543187

    Berto
    Expired Member
    Post count: 53

    This seems to be a core problem and not specific to my website. The video I posted is from one of your directory demos – Whoop

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