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Mobile Issues & Tagging Question

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 4 years, 11 months ago.

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  • December 24, 2019 at 7:51 pm #522987

    Lorelai Allrich
    Expired Member
    Post count: 1

    1. I am testing mobile settings on two separate iphones. Sometimes pages show shortcode rather than the actual content even though I went into the builder and fixed it so I am using the GD blocks. I will load the same page on two phones – one shows shortcode and the other displays the map. Can you tell me how to prevent this from happening?

    2. Is there a way to select a tag and category at the same time on the listing page? When I try to filter down the search, it seems to start a new search rather than remembering the category or tag that was selected.

    December 25, 2019 at 12:43 am #522993

    Guust
    Moderator
    Post count: 29970

    1. That is most likely because the caching of one of the phones.

    2. Every search is a new search. If you want to search tag and category at the same time, you can add the categories dropdown to the search bar, and search for the tag in the default “search for” field. The default “search for” field also searches tags and categories, description and title of the listings.

    Thanks

    December 25, 2019 at 2:13 am #522997

    Lorelai Allrich
    Expired Member
    Post count: 1

    I’ve emptied the phone cache several times and it hasn’t changed. Is there something else to try?

    Also tags don’t seem to be part of my search bar. Do I have to enable it somehow?

    December 25, 2019 at 5:23 am #523006

    Guust
    Moderator
    Post count: 29970

    Try a different browser on the phone, the cache of mobile phones is not easy to clear.

    If you enter a known tag in the search field, does it not find the listing with that tag?

    If there is anything we need to have a look at, then please post your URL and WP admin details in a private reply and we’ll have a check of your settings.

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