move upgrade/free listing option

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • December 5, 2016 at 8:32 pm #319371

    Kelsey Siq
    Free User
    Post count: 33

    Is there a way to move where this notification ‘select package’ (attached) appears? Ideally, I want a user to sign up for the free account and then not until after they claim a listing should they be allowed to upgrade their account or at least if that isn’t possible, can I somehow move this upgrade option elsewhere?

    December 5, 2016 at 11:03 pm #319454

    Paolo
    Site Admin
    Post count: 31211

    Hi Kelsey Siq,

    please login with account used to buy the add-ons and post this in the correct forum:

    https://wpgeodirectory.com/support/forum/prices-and-payments-addon/prices-and-payments-addon-support/

    Thank you

    December 5, 2016 at 11:06 pm #319458

    Kelsey Siq
    Free User
    Post count: 33
    This reply has been marked as private.
    December 5, 2016 at 11:13 pm #319460

    Paolo
    Site Admin
    Post count: 31211

    It’s not a matter of quality of support. Only accounts that purchased have right to support, so you should be using the account of your client and not yours to ask for support about add-ons.

    That’s how we know if you purchased or not.

    Your customer only rights are linked to his/her account and those cannot be extended to your account.

    https://wpgeodirectory.com/support-policy/

    Thank you

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