Multi-Location Manager License Key invalid???

This topic contains 7 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 2 months ago.

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  • January 28, 2018 at 5:33 pm #414703

    Shaun Lindbergh
    Free User
    Post count: 6

    Hi
    I have just purchased the 2-5 sites Location Manager (Invoice ID #503873)
    The plugin is asking for a License Key but it is shows an error message when I insert the License Key retrieved from the Download section of my GeoDirectory account.
    I have cleared the browser’s cache and opened a session in WordPress; still not working
    Please advise

    January 28, 2018 at 7:31 pm #414707

    Kor
    Moderator
    Post count: 16516

    Hi Shaun,

    Thanks for reaching us and I’m sorry to hear about the problem. I’ve notified the person in charge of this. Thanks ahead for your patience.

    Thanks!

    January 28, 2018 at 8:50 pm #414714

    Shaun Lindbergh
    Free User
    Post count: 6

    Thank you Kor

    January 29, 2018 at 10:17 am #414772

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Shaun,

    Please provide wp-admin details and i’ll take a look.

    Thanks,

    Stiofan

    January 30, 2018 at 12:54 pm #414984

    Shaun Lindbergh
    Free User
    Post count: 6

    Hi Stiofan

    Thanks for your help, by “wp-admin details” do you mean user name and password?

    Regards

    Shaun

    January 30, 2018 at 12:57 pm #414985

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Shaun,

    Yes, you can tick the “Set as private reply” and only staff will be able to see it.

    Thanks,

    Stiofan

    January 30, 2018 at 1:00 pm #414986

    Shaun Lindbergh
    Free User
    Post count: 6

    P.S. There was a notice from WP Easy Updates requiring me to install it.
    Update plugins provided by EDD software licencing or via github with ease.
    Version 1.1.2 | By AyeCode Ltd | Visit plugin site

    I have deactivated WP Easy Update and the request for the License Key has been removed from the Plugin screen.

    January 30, 2018 at 1:50 pm #414988

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    That plugin is required for updates, its what sends the licence info.

    Please provide wp-admin details and i will take a look to see what is wrong.

    Thanks,

    Stiofan

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