Multi ratings and reviews

This topic contains 9 replies, has 4 voices, and was last updated by  Paolo 6 years, 8 months ago.

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  • Author
    Posts
  • #439033

    stepoutbuffalo
    Buyer
    Post count: 260

    Hi,

    I have activated the plugin and set up ratings per documentation. I have setup rating styles and criteria for Create Ratings, but nothing shows on the front end. Is there an additional step needed to make it active?

    #439039

    Alex Rollin
    Moderator
    Post count: 27815

    Make sure to set each listing for comments to be enabled, and check the general WP settings for comments also.

    You can also check in GD settings to make sure you have not disabled ratings for any of the CPTs.

    #439047

    stepoutbuffalo
    Buyer
    Post count: 260

    Both of these are enabled already

    #439049

    Alex Rollin
    Moderator
    Post count: 27815

    Please share site details and we will take a look! 🙂

    #439051

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    #439052

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #439055

    stepoutbuffalo
    Buyer
    Post count: 260

    OK. Reset again. try now – works for me.

    thanks

    #439059

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve enabled the review tab in GD > Design > Details and it should be displaying now.

    Thanks!

    #439065

    stepoutbuffalo
    Buyer
    Post count: 260

    Working now – Thanks!

    Two questions:
    1. Is it possible to incorporate ratings into the advanced search?
    2. can the overall rating be an average of sub ratings like food, service and decor?

    We appreciate your help.

    #439078

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    unfortunately neither one of those things is possible out of the box.

    1 we’ll make sure it is possible in V2.

    2 we discussed this in the past and we agreed that the overall should be a rating assigned by the user and not an average of other criteria.

    For example, even if the price was high and I give 3 stars, I can still think the overall experience was worth 5 stars.

    Trip Advisor works the same way.

    Thanks

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