Multi Ratings not works
This topic contains 17 replies, has 5 voices, and was last updated by  Alex Rollin 6 years, 8 months ago.
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Open Support TicketTagged: MultiRatings, overall, ratings
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February 21, 2019 at 9:23 am #470294
Hello, I need help on Multi Ratings Addon: I create 4 types of ratings + an overall rating for every place (Strutture) on my website but if I rate, with review, and submit nothing is happening; the same is true for recipes (Ricette), where there’s only overall rating (to understand if the problem was generated by multiratings).
If You want I send You my WP admin access to check.
Could You help me please?
Thanks.February 21, 2019 at 9:51 am #470300Hi Vincenzo,
Thanks for your post. Yes, we would need WP admin access in private reply to check on this. Could you provide that?
February 21, 2019 at 9:52 am #470301This reply has been marked as private.February 21, 2019 at 7:13 pm #470430I suspect this issue is related to a conflict with whatever plugin is adding the text:
“By using this form you accept the storage and management of your data from this website. ”Try disabling the plugin that creates that and let us know if the review submits.
February 21, 2019 at 7:57 pm #470444Hi Alex, I deactivate GDPR Compliance (plugin that creates texts) but reviews not works the same.
In “Recipes” I insert a review, I do not know why now is not possible.February 21, 2019 at 8:41 pm #470451What plugin adds this text?
“By using this form you accept the storage and management of your data from this website.”Try disabling non-GD addons one by one and let us know what you find if it is disabled.
February 21, 2019 at 9:01 pm #470454GDPR Compliance add that text on every form.
I disabled all the last plugins that I added but reviews not works the same.
I send to You my WP admin access, could You enter in backend and check it?February 21, 2019 at 9:04 pm #470455A developer will look at your website as soon as possible.
Thanks for your patience,
February 21, 2019 at 9:11 pm #470460Thanks Paolo, I hope he fix the problem.
February 21, 2019 at 9:11 pm #470461The text is added by the plugin “WP GDPR Compliance”
Even when it is disabled, though, the button itself is not active and the review can’t be submitted.
When I switch themes I was able to submit a review, with WP GDPR Compliance enabled, so it seems to be a conflict with the theme.
The developers will take a look and provide you with an update as soon as possible.
February 21, 2019 at 9:32 pm #470469Ok but why then, in a recipe, I managed to insert a review?
I hope developer can fix the issue to submit reviews.February 22, 2019 at 8:50 am #470542This reply has been marked as private.February 22, 2019 at 9:50 am #470549This reply has been marked as private.February 22, 2019 at 12:19 pm #470573Hello,
Try following code snippet. To run this snippet use any snippet plugin or put in your child theme functions.php file.
* Fix conflict between ARTEMIS review with GeoDirectory review. */ function gd_snippet_190222_template_redirect() { global $post; if ( ! empty( $post ) && geodir_is_page( 'detail' ) ) { remove_filter( 'comment_form_field_comment', 'ARTEMIS_SWP_change_comment_field_textarea' ); } } add_action( 'template_redirect', 'gd_snippet_190222_template_redirect' );Kiran
February 22, 2019 at 12:55 pm #470584Ok, I add this into a Snippet Plugin and it seems works fine 😉
Great job Kiran, You’re a genius :):):):):):):):):):):):):):):)
Thank You very much!!! - 
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