My Account

This topic contains 9 replies, has 4 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

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  • March 23, 2019 at 11:31 am #476040

    Andrea Davidson
    Expired Member
    Post count: 128

    Hi
    I am using Woocommerce Memberships, UsersWP and GDv2.

    Which shortcode goes in the account page? UsersWP or Woocommerce/

    I have checked pages and shortcodes everything as should be from what i can see but users get error message when try to register or log in. please see attachment. Can you assist?
    thanks Andrea

    March 23, 2019 at 11:42 am #476044

    Guust
    Moderator
    Post count: 29970

    We can assist with UsersWP here: https://userswp.io/support/
    We cannot assist with WooCommerce Memberships though, but we can have a look if you post your URL and WP admin in a private reply at https://userswp.io/support/ [But not in the first message: first add a message, then add another private one].
    Thanks

    March 23, 2019 at 12:47 pm #476062

    Andrea Davidson
    Expired Member
    Post count: 128
    This reply has been marked as private.
    March 23, 2019 at 1:32 pm #476066

    Guust
    Moderator
    Post count: 29970

    I am not able to restore the login page, I’ll get the developers to have a look after the weekend.

    For future UsersWP issues, select the correct forum from
    https://userswp.io/support/
    for example
    https://userswp.io/support/forum/userswp-core-plugin/userswp-core-plugin-support/

    Thanks

    March 23, 2019 at 1:36 pm #476067

    Andrea Davidson
    Expired Member
    Post count: 128

    Thank you Guust, have a good weekend.
    Andrea

    March 25, 2019 at 6:15 am #476271

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    March 25, 2019 at 8:48 am #476291

    Andrea Davidson
    Expired Member
    Post count: 128
    This reply has been marked as private.
    March 25, 2019 at 10:53 am #476304

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have fixed the issue. Please check and let me know if it works for you or not.

    The issue was the username and password fields for login were not active and I have activated using the DB query and they are displaying fine now.

    Regards,
    Patrik

    March 25, 2019 at 2:10 pm #476330

    Andrea Davidson
    Expired Member
    Post count: 128

    Hi Patrik
    a friend has registered and it works, i just need to sort the shortcodes for the account pages and i am back to where i was before the site crashed when your updates weren’t quite right. Can you help with this or not?
    Current shortcodes and pages are:Login: [uwp_login]
    Change Password: [uwp_change]
    Profile: [uwp_profile]
    Register: [uwp_register]
    Reset Password: [uwp_reset]
    Invoice History: [wpinv_history]
    Payment confirmation: [wpinv_receipt]
    Subscriptions History: [wpinv_subscriptions]
    Transactions Failed: has no shortcode, is that correct?
    These were in the copy from when the website went down. the wpinv I think are from invoicing plugin which was deleted as not needed, am using woo memberships.
    Thanks
    Andrea

    March 25, 2019 at 7:22 pm #476378

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, those look right.
    You can find them in the docs and in the plugins themselves.
    If the pages are missing you can just recreate it and add the shortcode.

    Instead of adding the pages to the menu, remember to use the special links provided by UsersWP in the menu options.

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