Near me Compass works on some mobiles but not others

This topic contains 2 replies, has 3 voices, and was last updated by Stiofan O’Connor 8 years, 4 months ago.

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February 6, 2017 at 6:54 pm #356031

Damian Dufau
Buyer

Post count: 4

Hi,
I am running Geodirectory on my website (https://www.vodkakola.com) using a non-standard theme (Super Mag). I have received feedback from a couple of users in the US claiming that the Near Me compass does not always work on mobile browsers, apparently depending on the device. Specifically, it has been tested by a technician holding three devices (a Samsung Galaxy, an iPhone 7, and an iPhone 6S), and only on iPhone 7 he gets the behaviour expected (blue compass and distance showing underneath content titles). For troubleshooting, I have deactivated temporarily the SuperMag theme and activated the GeoDirectory Framework theme, but user claims same results. Devices are set to allow sharing location.

Any idea what the root cause might be?

Many thanks in advance,

Damian

February 6, 2017 at 8:30 pm #356068

Paolo
Site Admin

Post count: 31211

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February 7, 2017 at 7:40 pm #356476

Stiofan O’Connor
Site Admin

Post count: 22956

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