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February 20, 2018 at 3:06 pm #418433

Bhaskar Subramanian
Free User

Post count: 12

Ever since I’ve installed GeoDirectory plugin (free version), my site users are unable to add a new post. Is this the expected functionality? How can I allow multiple users to add posts?

February 20, 2018 at 3:12 pm #418438

Bhaskar Subramanian
Free User

Post count: 12

I meant GeoDirectory / Supreme Directory theme. The site is https://hobbycue.com. Please Notify me of follow-up replies via email

February 20, 2018 at 5:11 pm #418451

Kor
Moderator

Post count: 16516

Hi there,

Thanks for reaching us. Could you please share WP admin access in private reply so that I could check it out?

Thanks!

February 20, 2018 at 6:11 pm #418455

Bhaskar Subramanian
Free User

Post count: 12

This reply has been marked as private.

February 21, 2018 at 2:33 am #418508

Kor
Moderator

Post count: 16516

This reply has been marked as private.

February 21, 2018 at 12:32 pm #418573

Bhaskar Subramanian
Free User

Post count: 12

This reply has been marked as private.

February 21, 2018 at 5:45 pm #418621

Alex Rollin
Moderator

Post count: 27815

Hello!

Please login with the account used to purchase your premium addons.

Thank you

https://wpgeodirectory.com/support-policy/

February 22, 2018 at 5:23 am #418706

Bhaskar Subramanian
Free User

Post count: 12

Alex, are you telling me that GeoDirectory disables blog posts by multiple users? Why? And which premium add-on is required to re-enable this?

February 22, 2018 at 9:52 pm #418830

Alex Rollin
Moderator

Post count: 27815

Hello,

per our support policy we are only able to provide support for sites using the free plugin when they are not using premium addons.

To continue to receive support, please login with the account you used to purchase your premium plugins:

https://wpgeodirectory.com/downloads/location-manager/
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