New User Registration not redirecting

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • October 19, 2016 at 1:44 am #287339

    Casey Barnett
    Buyer
    Post count: 3

    Users are not receiving on page confirmation that they have been signed up for the directory, the page just goes blank after submitting their information. The user is entered into the directory and can log in for there, but there is not on page confirmation or redirection to another page:

    http://www.mainstreetsteamboat.com/directory/gd-login/?signup=1

    October 19, 2016 at 7:45 am #287511

    Kor
    Moderator
    Post count: 16516

    Hi Casey,

    Do you think you can share WP temp admin access to your site so we can take a better look at the setup? You can post the details here using the private reply option below.

    Thanks!

    October 19, 2016 at 12:47 pm #287725

    Casey Barnett
    Buyer
    Post count: 3
    This reply has been marked as private.
    October 19, 2016 at 1:19 pm #287762

    Kor
    Moderator
    Post count: 16516

    Hi Casey,

    Thanks for sharing the credentials. The login page seems to work when I disabled the ”
    iThemes Security Pro” plugin. Could you please check the plugin settings and see if there’s anything blocking this?

    Thanks!

    October 19, 2016 at 2:02 pm #287781

    Casey Barnett
    Buyer
    Post count: 3

    The ithemes Security pro plugin MUST NOT BE DISABLED!!!! There needs to be another work around if at all possible.

    October 19, 2016 at 2:19 pm #287805

    Casey Barnett
    Buyer
    Post count: 3

    I have notified Ithemes of the conflict but am not sure if there is a redirect order within GeoDirectory that is causing the error.

    October 19, 2016 at 3:42 pm #287844

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    GeoDirectory redirect users to the home page normally after registration.

    Without that plugin registration works perfectly, so it will be up to their support to tell us how to fix the issue.

    Wordfence, another security plugin, does not create similar problems for example.

    Thanks

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount