No Address Fields

This topic contains 6 replies, has 2 voices, and was last updated by  Robert Davenport 6 years, 6 months ago.

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  • May 4, 2018 at 2:04 pm #429115

    Robert Davenport
    Buyer
    Post count: 609

    Hi, we’re in the process of setting up a new directory site and I’m not seeing any fields for inputting an address for each business. Is there somewhere we need to login as admin to enable these fields to make them appear when adding new listings? Please explain.

    Thank you,
    Robert

    May 4, 2018 at 2:11 pm #429118

    Alex Rollin
    Moderator
    Post count: 27815

    The basic installation guide will show you the mandatory setup steps:
    https://userswp.io/docs/basic-installation/

    May 4, 2018 at 2:28 pm #429123

    Robert Davenport
    Buyer
    Post count: 609

    Alex, we’ve already completed the installation over a month ago. I need help figuring out why no address fields are showing up and how to enable them after the fact.

    May 4, 2018 at 2:30 pm #429125

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    May 4, 2018 at 3:12 pm #429133

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    May 4, 2018 at 6:58 pm #429151

    Alex Rollin
    Moderator
    Post count: 27815

    Navigate to :

    Geodirectory – General – General Options – Select CPT to disable physical location

    Places has been selected there.

    To restore the address field, remove places from that option.

    May 4, 2018 at 9:27 pm #429167

    Robert Davenport
    Buyer
    Post count: 609

    Ahhhhh!!! Thank you! I just figured because that was selected by default upon install, it needed to be there.

    Thank you!

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