No Data Found in csv File

This topic contains 3 replies, has 3 voices, and was last updated by  Rik Ryan 6 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #422647

    Rik Ryan
    Expired Member
    Post count: 4

    When attempting to import the downloaded sample csv or a csv from my production site, I get the following error “No data found in csv file” I tried with both Microsoft Excel and Open Office. Only Geodirectory and WP Easy Updates plugins active. Attached is the System Repor as requested.

    Rik Ryan

    
    
    
    ### WordPress Environment ###
    
    Home URL: http://calculating-balance.flywheelsites.com
    Site URL: http://calculating-balance.flywheelsites.com
    GD Version: 2.0.0.2-beta
    WP Version: 4.9.4
    WP Multisite: –
    WP Memory Limit: 128 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Flywheel/4.1.0
    PHP Version: 7.1.15-1+ubuntu16.04.1+deb.sury.org+2
    PHP Post Max Size: 300 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 4000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.32
    Max Upload Size: 300 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### User platform ###
    
    Platform: Windows
    Browser name: Chrome
    Browser version: 64.0.3282.186
    User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML
    like Gecko) Chrome/64.0.3282.186 Safari/537.36
    
    ### Settings ###
    
    API Enabled: ✔
    Max upload file size(in mb): 2
    New listing default status: pending
    Google Maps API KEY: ✔
    Set default location: ✔
    
    ### Database ###
    
    GD Database Version: 2.0.0.2-beta
    GD Database Prefix: wp_ixlarozxk4_
    Total Database Size: 11.13MB
    Database Data Size: 8.57MB
    Database Index Size: 2.56MB
    wp_ixlarozxk4_geodir_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_geodir_attachments: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_geodir_business_hours: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_geodir_countries: Data: 0.06MB + Index: 0.00MB
    wp_ixlarozxk4_geodir_custom_fields: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_geodir_custom_sort_fields: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_geodir_post_review: Data: 0.02MB + Index: 0.02MB
    wp_ixlarozxk4_geodir_gd_place_detail: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_aepc_custom_audiences: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_aepc_logs: Data: 1.52MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_ads: Data: 0.06MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_cron: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_referrals: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_salaries: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_sites: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_spaces: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_stats: Data: 0.33MB + Index: 0.08MB
    wp_ixlarozxk4_bsa_pro_users: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_bsa_pro_withdrawals: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_cf_forms: Data: 0.01MB + Index: 0.00MB
    wp_ixlarozxk4_cf_form_entries: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_cf_form_entry_meta: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_cf_form_entry_values: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_cf_pro_messages: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_cf_tracking: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_cf_tracking_meta: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_commentmeta: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_comments: Data: 0.03MB + Index: 0.02MB
    wp_ixlarozxk4_image_compression_settings: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_imagify_files: Data: 0.02MB + Index: 0.08MB
    wp_ixlarozxk4_imagify_folders: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_links: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_login_log: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_options: Data: 3.35MB + Index: 0.18MB
    wp_ixlarozxk4_peepso_activities: Data: 0.02MB + Index: 0.08MB
    wp_ixlarozxk4_peepso_activity_hide: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_peepso_activity_ranking: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_blocks: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_peepso_email_digest_content: Data: 0.02MB + Index: 0.00MB
    wp_ixlarozxk4_peepso_email_digest_log: Data: 0.02MB + Index: 0.02MB
    wp_ixlarozxk4_peepso_friends: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_friend_requests: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_group_categories: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_group_followers: Data: 0.02MB + Index: 0.08MB
    wp_ixlarozxk4_peepso_group_members: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_peepso_likes: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_peepso_mail_queue: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_peepso_message_participants: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_message_recipients: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_notifications: Data: 0.02MB + Index: 0.09MB
    wp_ixlarozxk4_peepso_photos: Data: 0.06MB + Index: 0.05MB
    wp_ixlarozxk4_peepso_photos_album: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_peepso_reactions: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_peepso_report: Data: 0.02MB + Index: 0.08MB
    wp_ixlarozxk4_peepso_users: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_peepso_user_followers: Data: 0.02MB + Index: 0.08MB
    wp_ixlarozxk4_peepso_videos: Data: 0.02MB + Index: 0.02MB
    wp_ixlarozxk4_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB
    wp_ixlarozxk4_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB
    wp_ixlarozxk4_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB
    wp_ixlarozxk4_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB
    wp_ixlarozxk4_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB
    wp_ixlarozxk4_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB
    wp_ixlarozxk4_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB
    wp_ixlarozxk4_postmeta: Data: 1.61MB + Index: 0.29MB
    wp_ixlarozxk4_posts: Data: 0.39MB + Index: 0.08MB
    wp_ixlarozxk4_pts_modules: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_pts_modules_type: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_pts_tables: Data: 0.19MB + Index: 0.00MB
    wp_ixlarozxk4_pts_usage_stat: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_signups: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_termmeta: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_terms: Data: 0.04MB + Index: 0.06MB
    wp_ixlarozxk4_term_relationships: Data: 0.01MB + Index: 0.03MB
    wp_ixlarozxk4_term_taxonomy: Data: 0.03MB + Index: 0.04MB
    wp_ixlarozxk4_usermeta: Data: 0.08MB + Index: 0.05MB
    wp_ixlarozxk4_users: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_wc_points_rewards_user_points: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_wc_points_rewards_user_points_log: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
    wp_ixlarozxk4_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_ixlarozxk4_wpi_object_log: Data: 0.00MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    advert: 5
    attachment: 244
    bp-email: 16
    condition_group: 2
    custom_css: 2
    custom-css-js: 1
    customize_changeset: 19
    forum: 2
    gd_place: 1
    ilist: 1
    mpp-gallery: 1
    nav_menu_item: 62
    option-tree: 1
    page: 59
    peepso_reaction: 11
    peepso_user_field: 7
    peepso_vip: 8
    peepso_vip_user: 1
    peepso-comment: 11
    peepso-group: 4
    peepso-post: 50
    penci_slider: 2
    pg_groupwalls: 1
    post: 33
    post_type_questionna: 5
    product: 4
    revision: 13
    scheduled-action: 15
    shop_coupon: 5
    shop_order: 7
    shop_subscription: 5
    sidebar_instance: 1
    sld: 2
    tcpricingtable: 1
    topic: 1
    um_directory: 1
    um_form: 3
    um_role: 2
    vc_settings_preset: 1
    wc_membership_plan: 6
    wc_user_membership: 16
    wishlist: 3
    wpematico: 1
    wphb_minify_group: 7
    wpi_item: 2
    wpmm_theme: 1
    wprss_feed: 1
    wprss_feed_item: 25
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS.
    Hide errors from visitors: ✔
    
    ### Active Plugins (2) ###
    
    GeoDirectory: by AyeCode Ltd – 2.0.0.2-beta
    WP Easy Updates: by AyeCode Ltd – 1.1.2
    
    ### GD Pages ###
    
    Location page: #2007 - /location/
    Add listing page: #3424 - /add-listing/
    Search Page: #3425 - /search/
    Terms and Conditions page: #1312 - /terms-and-conditions/
    Archive page: #3426 - /gd-archive/
    Details Page: #3428 - /gd-details/
    
    ### Theme ###
    
    Name: Soledad Child Theme
    Version: – 0 is available
    Author URL: http://pencidesign.com/
    Child Theme: ✔
    Parent Theme Name: soledad
    Parent Theme Version: 5.1
    Parent Theme Author URL: http://pencidesign.com/
    GeoDirectory Support: ❌ Not declared
    
    ### Templates ###
    
    Overrides: soledad/index.php
    
    #422861

    Alex Rollin
    Moderator
    Post count: 27815

    checking

    #422931

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello, can you please provide wp-admin details and i will check.

    Thanks,

    Stiofan

    #423045

    Rik Ryan
    Expired Member
    Post count: 4

    Looks like the new update has solved this problem. Thanks guys!

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount