No default category pre-set after select failure

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 8 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #323482

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    I am having the issue, that while select a category to add listings, the default pre-set e.g. “set Event as default category” is not set on new listing creation, which shall work as default selected. This will occur that listings/events will not proper categorized saved in backend and in database.

    Screen Shots http://screencast.com/t/Sn1c8rm5jOq and > http://screencast.com/t/FUKxgJbQ
    Add Listing URL

    Can you please adjust that the default pre-set is working again when someone select his category.

    Thanks in advance, Alex

    #323483

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    #324219

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The way it works is that if u do not set a default cat it will be auto set by the system when saving.

    Stiofan

    #324256

    wci
    Expired Member
    Post count: 1035

    Hi Stiofan,

    But why then it does not autosave and let the categories left “no categories” Screen Shots http://screencast.com/t/Sn1c8rm5jOq and > http://screencast.com/t/FUKxgJbQ. There seems to be a failure not saving default on auto safe.

    Looking forward to your solving hands.

    BR,Alex

    #324702

    Paolo
    Site Admin
    Post count: 31211

    HI,

    we can’t recreate that on our servers, so that must be due to your customization. Please test on a vanilla WP install with only GD installed.

    Thanks

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount