No difference between payment incomplete and successful

This topic contains 10 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 11 months ago.

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  • #62460

    Tuna Traffic
    Buyer
    Post count: 6

    Hi There,

    I’m using this add-on to build a paid listings site and I’m having an issue. Through testing the payment process, I’ve noticed that there is no way for admins to tell if a payment was successful or if the user was about to pay, but navigated away from that page before completing the process.

    My settings are as follows:

    • New listing default status – Draft. The admins want to look over a listing before it’s made public.
    • Payment methods – PayPal only. The listings will be recurring, thus the need for PayPal. (by the way, you have a typo in the settings. “recurring” has two R’s.)

    With this setup, users can create a listing, and after they click “Confirm Preview & Go to Checkout” the post is saved and set to draft. Included in the information that is saved is the expiration date which is shown in the Places list page. From an admins view, there is no distinction between listings that have been paid for, and not been paid for. Even when editing the places, Type is “paid”, Alive Days are set, and expiration is set in both situations.

    Also, the Status is set to “Pending” even if the payment was successful, admins must manually set it. I also noticed that this can be seen from a user’s Invoices page. If a payment is Pending, that user can pay for it a second time.

    I find this all very odd. I’ve poked around in the code to try to figure out if there are hooks I can use, but I haven’t found anything useful.

    Hope you can help. Thanks in advance.
    Emma

    #62479

    Paolo
    Site Admin
    Post count: 31206

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    #62494

    Tuna Traffic
    Buyer
    Post count: 6
    This reply has been marked as private.
    #62500

    Paolo
    Site Admin
    Post count: 31206

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    #62501

    Tuna Traffic
    Buyer
    Post count: 6

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    #62533

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #62573

    Paolo
    Site Admin
    Post count: 31206

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    #62630

    Tuna Traffic
    Buyer
    Post count: 6
    This reply has been marked as private.
    #62659

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    #62843

    Tuna Traffic
    Buyer
    Post count: 6

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    #62845

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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