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This topic contains 37 replies, has 4 voices, and was last updated by  Paolo 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

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  • Author
    Posts
  • March 31, 2018 at 12:57 am #424249

    Lindsey Arkley
    Free User
    Post count: 20
    This reply has been marked as private.
    March 31, 2018 at 12:08 pm #424310

    Alex Rollin
    Moderator
    Post count: 27815

    Let us know if you run into anything else!

    April 4, 2018 at 3:14 pm #424957

    Lindsey Arkley
    Free User
    Post count: 20
    This reply has been marked as private.
    April 5, 2018 at 1:09 am #425043

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    to continue to receive support for your site using premium plugins please renew your membership.

    https://wpgeodirectory.com/support-policy/

    In most cases, this is caused by a listing not having a category.

    April 5, 2018 at 12:59 pm #425119

    Lindsey Arkley
    Free User
    Post count: 20
    This reply has been marked as private.
    April 5, 2018 at 1:04 pm #425120

    Lindsey Arkley
    Free User
    Post count: 20
    This reply has been marked as private.
    April 6, 2018 at 12:03 pm #425264

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I have flagged your message here for the accounting department.

    https://wpgeodirectory.com/support-policy/

    April 6, 2018 at 4:18 pm #425312

    Paolo
    Site Admin
    Post count: 31206

    This is my last email for you on March 20th:

    Hi Lindsey,

    I’ve refunded the charges for the 2 individual add-ons so that you can purchase the membership.

    Thank you,

    Paolo
    Team GeoDirectory

    Did you buy the membership? If yes please ONLY use the account that purchased the membership to ask for support.

    Thanks!

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We have moved to a support ticketing system and our forums are now closed.

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