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This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 9 years, 10 months ago.

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  • April 13, 2015 at 7:54 am #37031

    adele
    Expired Member
    Post count: 65

    Hello, suddenly I am getting 404 error “no results found” for my listings? eg. http://www.plasticsurgeryhub.com.au/psh-directory/plastic-surgeons-nsw/mr-jake-lim/

    April 13, 2015 at 8:57 am #37032

    adele
    Expired Member
    Post count: 65

    I think I found the problem – I added the parent category to the listings through the WP bulk edit feature, but when I go into the actual listing (in the backend) the second (parent) category isn’t selected. When I manually select it, the listing shows in the frontend. Does this mean I have to go into every single listing to add an extra category?

    April 13, 2015 at 9:18 am #37035

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I Just tried this and it worked for me, when bulk editing did u also select the original category?

    Stiofan

    April 13, 2015 at 11:21 am #37042

    adele
    Expired Member
    Post count: 65

    I tried bulk editing and selecting both the original and parent categories but still have the same problem, in the listing only the original category is selected. (please see 2 attached screenshots)
    Also what is strange is that even though the posts are listed as “published”, when I go into them they have reverted to “pending review”.
    These listings were uploaded using the place_listing.csv file.

    April 14, 2015 at 12:45 am #37083

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide URL and wp admin credentials and we will have a look. Images can’t be debugged.

    Thanks

    April 14, 2015 at 4:38 am #37103

    adele
    Expired Member
    Post count: 65
    This reply has been marked as private.
    April 14, 2015 at 11:51 pm #37171

    Paolo
    Site Admin
    Post count: 31211

    I see couple of wrong things. You have 2 directory plugins installed and also w3 total cache which is not compatible with GD. (only GD Booster is)

    Other than that I see all listings published and with categories, I couldn’t find any giving 404, so I’m not sure what to look for.

    Let us know,

    Thanks

    April 23, 2015 at 7:46 am #37858

    adele
    Expired Member
    Post count: 65

    Hi, I have now disabled the other directory plugin and W3 total cache, however I’m still getting the error – here is an example: http://www.plasticsurgeryhub.com.au/psh-directory/plastic-surgeons-wa/mr-lewis-blennerhassett-mbbs-fracs/

    The listing appears in listing view but when you go into it it’s not found.

    The only fix seems to be, to go into each listing in the backend, (where for some reason it has changed to “pending review”) and here I have to select the parent category and set the child category as the default.

    I have already done this for some listings but as there are about 400 I am hoping I don’t have to do this for every listing!

    April 24, 2015 at 6:07 pm #37932

    Paolo
    Site Admin
    Post count: 31211

    If the listing are pending review, that looks like normal…

    I don’t think the bulk editing GD categories was a good idea.

    I’ll ask Stiofan to have a look and see:

    1) how to help you.

    2) how to prevent this to happen in the future for anyone else.

    Thanks

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