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This topic contains 16 replies, has 3 voices, and was last updated by  Kiran 4 years, 10 months ago.

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  • January 8, 2020 at 4:21 pm #524667

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi guys, Vlad here from theBeautyAdviser.com

    I noticed an issue that happened before and you solved it, and told me to tell you if it happens again. It now does.

    When I try to search on my homepage any listing from my website it turns no results – you can replicate the issue by going to thebeautyadviser.com and search for “Tribute” or “Abstract” let’s say.

    If I access any archive page I can see the listings, but no listing shows up on search page.

    Can you help please?
    Thank you,
    Vlad

    January 8, 2020 at 4:22 pm #524670

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    January 8, 2020 at 4:32 pm #524677

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting the issue, the developers have been alerted.

    January 9, 2020 at 10:35 am #524770

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    January 9, 2020 at 10:44 am #524778

    Alex Rollin
    Moderator
    Post count: 27815

    The developers will take a look. In the meantime, have you contacted WPML?

    January 9, 2020 at 11:04 am #524793

    Vlad Chirila
    Expired Member
    Post count: 258
    This reply has been marked as private.
    January 9, 2020 at 1:19 pm #524841

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    I have re-created Search page & cleared cache. Now search page is working fine.

    Kiran

    January 9, 2020 at 4:16 pm #524869

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Kiran!

    thanks a lot!

    Anything I have to do to prevent this from happening in the future?

    January 10, 2020 at 8:27 am #524972

    Kiran
    Moderator
    Post count: 7069

    It will not happen again.

    Kiran

    January 31, 2020 at 11:43 am #528207

    Vlad Chirila
    Expired Member
    Post count: 258

    Hello again 🙂
    Vlad from thebeautyadviser.com

    I just made the GD updates, and wanted to check if everything is ok afterwards. It seems the search issue is back.

    When I try to search on my homepage any listing from my website it turns no results – you can replicate the issue by going to thebeautyadviser.com and search for “Tribute” or “Abstract” let’s say.

    If I access any archive page I can see the listings, but no listing shows up on search page.

    Can you help please?
    Thank you,
    Vlad

    January 31, 2020 at 12:13 pm #528210

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 31, 2020 at 12:20 pm #528212

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi Kiran,

    Thanks a lot for your so fast reply!

    After the updates I cleared the cache for the website and it did not work.
    Now, after your reply, I cleared also the browser cache and it now works fine.

    Thank you!
    Vlad

    January 31, 2020 at 12:21 pm #528213

    Kiran
    Moderator
    Post count: 7069

    Glad to hear that it worked 🙂

    February 18, 2020 at 6:01 pm #531037

    Vlad Chirila
    Expired Member
    Post count: 258

    Hello again 🙂
    Vlad from thebeautyadviser.com

    The search issue is back – it appeared just after GD update – 2h ago maybe.

    Cleared the site cache, cleared browser’s cache, search function still not working – see screenshot attached

    You can replicate the issue by going to thebeautyadviser.com and search for “Tribute” .

    Can you help please?
    Thank you,
    Vlad

    February 19, 2020 at 1:36 pm #531194

    Kiran
    Moderator
    Post count: 7069

    Hi Vlad,

    I just checked and done some debugging.

    – Cleared permalinks
    – Re-saved WPML settings
    – Cleared cache

    now search page is back again.

    Kiran

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