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This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 7 years, 10 months ago.

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  • January 24, 2017 at 8:35 am #348401

    Jake Hook
    Buyer
    Post count: 5

    Hey there, SI has been working perfectly until today. When I add a URL to the importer and press import details it does nothing. The little arrows go round once and then nothing.

    Same for the Yelp URL.

    I have checked the access token and it hasn’t expired.

    The only thing that has changed is that we did have a mandated theme update yesterday.

    Any ideas?

    Best wishes
    Jake

    January 24, 2017 at 1:40 pm #348524

    Kor
    Moderator
    Post count: 16516

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    January 24, 2017 at 3:58 pm #348647

    Jake Hook
    Buyer
    Post count: 5
    This reply has been marked as private.
    January 24, 2017 at 8:25 pm #348712

    Paolo
    Site Admin
    Post count: 31206

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    January 25, 2017 at 2:54 pm #349268

    Jake Hook
    Buyer
    Post count: 5
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    January 25, 2017 at 7:09 pm #349482

    Paolo
    Site Admin
    Post count: 31206

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    January 26, 2017 at 8:22 am #349671

    Jake Hook
    Buyer
    Post count: 5
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    January 26, 2017 at 9:23 pm #350035

    Paolo
    Site Admin
    Post count: 31206

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    January 27, 2017 at 12:27 pm #350412

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    January 27, 2017 at 12:35 pm #350415

    Jake Hook
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    Post count: 5

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    January 27, 2017 at 12:41 pm #350442

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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We have moved to a support ticketing system and our forums are now closed.

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