notifications and errors

This topic contains 7 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #507004

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    I’m testing filling in a listing form as a subscriber. I have the default set for 2,000 characters in the description field.

    If I copy in more than 2,000 characters I get a message twice. Then when I try to select characters to remove them I get the message again which doesn’t allow me to remove the characters. The message just keeps coming.

    If I try to submit the listing I get a message that says error retry, but that just keeps coming back.

    I would like to know if this can be adjusted. Ideally there would be one notification when the characters are exceeding the number allowed, and then if there was an attempt to submit something similar. Not sure how to fix this.

    Thank you!!

    #507028

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Make sure you are running the latest versions of GD and addons.

    Please share WP Admin credentials so the developers can take a look at the issue.

    #507052

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #507074

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #507244

    Alex Rollin
    Moderator
    Post count: 27815

    I added a classified and pasted in lots of text and saw no errors, it just cut the text at the max char count.

    What else do I have to do to see the errors?

    #507245

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #507291

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    #507349

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount