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Number of Reviews and Rating of Reviews not Showing

This topic contains 4 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

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  • Author
    Posts
  • October 2, 2018 at 12:14 am #448409

    Kuljit
    Full Member
    Post count: 3

    Hi,

    I have tested writing two reviews and it still shows as “0 Reviews on The Rittenhouse” and in the sidebar the post rating also shows zero stars although one of the reviews does show a rating (I’ve added pic).

    Regards,
    Kay

    October 2, 2018 at 12:05 pm #448466

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    we saw this once before. Have you already updated to the latest version?

    If yes, please share site access so we can check it out. We will probably need FTP as this was related to a cache issue before.

    October 2, 2018 at 6:46 pm #448535

    Kuljit
    Full Member
    Post count: 3

    Hi Alex,

    Just checked and noticed GeoDirectory V2.0.0.30 just got released.
    Im using old version GeoDirectory V2.0.0.29 will update and check if problem resolved.

    Regards,
    Kay

    October 2, 2018 at 10:37 pm #448553

    Kuljit
    Full Member
    Post count: 3

    Updating to Version 2.0.0.30 fixed the issue with ratings, thanks.

    October 3, 2018 at 12:52 pm #448651

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent, thanks for letting us know 🙂

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