Old Default Country on Invoices

This topic contains 7 replies, has 3 voices, and was last updated by  Guust 7 years, 6 months ago.

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  • October 22, 2017 at 7:26 am #401959

    heidimichellegood
    Full Member
    Post count: 45

    I have set Australia s my default country however all the old invoices I converted over from the previous GD Prices & Payments module, have United Kingdom as their default.

    Please advise how / where I should go to change all of these to Australia so the history is correct.

    Thank you very much for your prompt reply

    October 22, 2017 at 9:00 am #401972

    Guust
    Moderator
    Post count: 29970

    What is your setting at Invoicing > General tab > Default Country?

    PS: support for WPInvoicing should be requested at https://wpinvoicing.com/support/

    Thanks

    October 22, 2017 at 9:05 am #401976

    heidimichellegood
    Full Member
    Post count: 45

    thanks, I will post there next time for sure.

    The setting IS Australia .. it is the old items that were converted prior that are showing the wrong country, not new ones. How best to alter these tho show Australia and not United Kingdom?

    October 22, 2017 at 9:39 am #401978

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer look at that after the weekend.
    Thanks

    October 22, 2017 at 10:59 am #401981

    heidimichellegood
    Full Member
    Post count: 45

    Thanks, I look forward to hearing back

    October 22, 2017 at 4:53 pm #401998

    Kiran
    Moderator
    Post count: 7069

    Hi There,

    Please send us admin credentials, so we can look into your site.

    By doing following thingz you can set default country “AU” to old invoices.
    – Complete delete all invoices from Invoicing > Invoices (which are merged from Payment Manager and need to set AU as default country)
    – Set default country to AU from Invoicing Settings
    – Go to Invoicing > Tools > Merge Invoices

    Do’t forget to take backup database before doing this.

    If this not works for you, let us provide FTP & Database server details. We will assist you more.

    Kiran

    October 22, 2017 at 11:05 pm #402009

    heidimichellegood
    Full Member
    Post count: 45

    thankyou so much – all good now on this front!

    October 22, 2017 at 11:38 pm #402015

    Guust
    Moderator
    Post count: 29970

    Great, you’re welcome, from both of us 🙂

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