Open Images in Lightbox

This topic contains 8 replies, has 2 voices, and was last updated by  Jeff Adams 7 years, 5 months ago.

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  • May 16, 2018 at 2:54 am #430750

    Jeff Adams
    Free User
    Post count: 1780

    I just noticed that images from the details page gallery don’t have navigation or a way to close them. I don’t think I changed anything to make this go away. Could someone please help me get the images to show with lightbox

    Attached is an image from this page

    https://veganlinked.com/services/united-states/north-carolina/shelby/neofilm/

    and in the image you can see there’s no navigation or close.

    May 16, 2018 at 2:55 am #430751

    Jeff Adams
    Free User
    Post count: 1780
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    May 16, 2018 at 2:58 am #430753

    Jeff Adams
    Free User
    Post count: 1780

    Ok, nevermind, it’s showing it now. That was weird, I tried different listings, different windows and it was doing it every time. Then I tried a different browser and it wasn’t. Then I went back to chrome where it was doing it and it wasn’t doing it anymore… weird… glad I got a screen shot of it otherwise you guys might think i was going crazy over here! LOL

    May 16, 2018 at 9:48 am #430800

    Alex Rollin
    Moderator
    Post count: 27815

    Great, glad you got it working.

    A good first step for troubleshooting is to remove the custom CSS and disable snippets to see if that is the root cause.

    May 16, 2018 at 11:14 am #430818

    Jeff Adams
    Free User
    Post count: 1780

    Thanks, I didn’t change anything, so I don’t know what happened. Hopefully it wont happen again.

    May 16, 2018 at 11:16 am #430819

    Jeff Adams
    Free User
    Post count: 1780

    Is there any reason why the last person that upgraded their listing (using a discount code) after checkout was brought to the homepage instead of the payment confirmation? I sent them a screen shot of the payment confirmation page and they just verified that they were not brought there. They said they were brought to the homepage…

    May 16, 2018 at 12:50 pm #430843

    Alex Rollin
    Moderator
    Post count: 27815

    No, I cannot think of why that would happen.

    May 22, 2018 at 6:15 pm #431679

    Jeff Adams
    Free User
    Post count: 1780

    Two days ago I was showing someone the site, this time on my phone. This issue happened again where an image didn’t show in the lightbox. I went to another listing to show them some things and the other listing appeared to work fine. When went back to the listing that didn’t have the light box it suddenly had it.

    Also, I noticed the lightbox, while better than not having it, doesn’t show full screen really, the images inside the lightbox on a mobile device are uncomfortably small.

    I noticed that GDV2 seems to have improved on this by showing the images larger on mobile. I haven’t tested it thoroughly enough though to say it’s perfect or doesn’t have this disappearing lightbox issue.

    I am really just reporting this to you guys. It’s an issue since it’s happened two times both on desktop and mobile. But, since GDV2 may have this resolved maybe it’s something I can live with for now… Provide GDV2 doesn’t take significantly longer to release into production…

    May 26, 2018 at 3:10 am #432235

    Jeff Adams
    Free User
    Post count: 1780

    It did it again, this time on my laptop. So, it did it on my desktop, mobile device, and now laptop. Each time it was a different listing, totally random. This time it was on https://veganlinked.com/services/united-kingdom/west-sussex/east-grinstead/photographer-and-filmmaker/ and I clicked on his image and it didn’t open in lightbox. I was in Google. I had to hit the back arrow on the browser window to get out of the image. I refreshed the page and tried again and it was fine.

    My connection is solid too. Just reporting it to you guys… I’m sure it’s hard to repeat the problem because it’s random when it happens to me. I live on this site right now so I use it A LOT…

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