Packages and trial

This topic contains 3 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 8 months ago.

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  • April 12, 2019 at 1:40 pm #480322

    Maud
    Full Member
    Post count: 96

    Hi,

    I need your advice.
    I have two packages.
    One free. The other paying with a free trial period of 30 days. When the trial period ends, if the client does not renew, the publication is downgraded to the free package.
    In addition, I also add myself listings that can be claimed and which by default are in the free package.
    How can a customer who has already benefited from the trial period not be able to benefit again if he / she goes back to the second package?

    Many thanks for our help.

    April 12, 2019 at 2:11 pm #480332

    Guust
    Moderator
    Post count: 29970

    That is not possible, but the solution would be to not use free trials, but instead use discounts that only can be used once by each customer [assuming you are using Invoicing].

    Thanks

    April 12, 2019 at 3:31 pm #480346

    Maud
    Full Member
    Post count: 96

    Hi Guust,

    Many thanks for your answer.
    Is it possible to create a package that is not visible on add listing?

    April 12, 2019 at 8:58 pm #480407

    Alex Rollin
    Moderator
    Post count: 27815

    You can make any package active, assign listings to it, and then make the package inactive so it is not available on the frontend for selection.

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