page errors

This topic contains 1 reply, has 2 voices, and was last updated by  Kor 6 years, 11 months ago.

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  • #423670

    Vlad Chirila
    Expired Member
    Post count: 258

    Hi guys, long time no talk 🙂

    I have some serious issues with my website – https://thebeautyadviser.com – out of a sudden. I will attach some screenshots, but first I will describe here what happens so you can take a look at it:

    Issue #1: when accessing the website, scroll down to listing named ABSTRACT STUDIO. Actually I cannot access it since 30 minutes ago. Whenever I tried to acces it, it retured the following error: SGExceptionDatabaseError: Could not install config table. Please see Screenshot 1

    Issue #2: In the last couple of weeks I often encounter the following error when I try to open certain pages (randomly chosen): Inactivity Timeout / Description: Too much time has passed without sending any data for document. Please see Screenshot 2

    Issue #3: whenever I try to make an update to a plugin that I am using I have the following error: Update Failed: Connection lost or the server is busy. Please try again later. Please see Screenshot 3.

    Please help,
    Thanks,
    Vlad

    #423762

    Kor
    Moderator
    Post count: 16516

    Hi Vlad,

    Thanks for your post. Before we investigate further, could you please perform the conflict test? Example deactivating all non-GD plugins and see if it works? If the issue persists, please share WP admin access in private reply.

    Thanks!

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