40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Page Refresh – Address Field not working

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • December 5, 2016 at 9:45 pm #319441

    Clinton Williams
    Expired Member
    Post count: 34

    When adding a listing when the page is refreshed- either by the back button in the browser or by the direct link to edit the listing from the preview page the Address Fields locks as an error & will not allow you to submit the listing. Stating “field is required” even though the address is listed & listed correctly.

    December 6, 2016 at 3:37 pm #320039

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials in a private reply and we will have a look.

    Thanks

    December 8, 2016 at 6:10 pm #321507

    Clinton Williams
    Expired Member
    Post count: 34
    This reply has been marked as private.
    December 8, 2016 at 6:14 pm #321510

    Clinton Williams
    Expired Member
    Post count: 34
    This reply has been marked as private.
    December 8, 2016 at 10:28 pm #321676

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    let’s start from the last problem. You can’t delete the GD pages. So deleting the Add listing page cause the edit listings not working, now it works and it doesn’t look as bad as your custom add venue page so that problem with that is definitely not cause by GD, it must be the visual editor.

    The field that is being locked isn’t the address, but appear to be the category that needs to be selected again.

    Let us know if that help.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount