page to register users not working

This topic contains 13 replies, has 3 voices, and was last updated by  Paolo 8 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #233734

    Andres
    Free User
    Post count: 15

    i need help with my page call it “Registration” when i when I register as a user and then try to login with my username and password says the password a is invalid. what can i do?

    #233981

    Kor
    Moderator
    Post count: 16516

    Hi Andres,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    #234152

    Andres
    Free User
    Post count: 15
    This reply has been marked as private.
    #234197

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the plugin you are using to register new users seems to be requiring an admin to approve users.

    I registered and activated the email, but the gdsupport user is still pending.

    Please ask for support to the author of the plugin user for user registration.

    Thanks

    #234227

    Andres
    Free User
    Post count: 15

    i approve you please try to sign in

    #234251

    Paolo
    Site Admin
    Post count: 31206

    hi

    I get this also from the wp-login.php page:

    Welcome to Proveoteca. This site is accessible to approved users only. To be approved, you must first register.
    ERROR: The password you entered for the username gdsupport is incorrect. Lost your password?

    Did you try creating a user from the back end and see if it works.

    I don’t think our plugin has anything to do with this. You should really ask for support to the author of the plugin that provides the registration form and the extra registration options.

    Thanks

    #234267

    Andres
    Free User
    Post count: 15

    But the registration form is from wp geodirectory is the problem because the password that you write in the form doesnt work or doesnt save it for some strange reason, what i want is when you register in the website you can write your password

    obtaining the error on both sides with the wp-login.php and the login of geodirectory

    #234315

    Paolo
    Site Admin
    Post count: 31206

    hi,

    as I said, the problem isn’t with our plugin. You are using a different registration form.

    Our registration form allows to chose password too. You just need to enable it in GeoDirectory >> General.

    Thanks

    #234336

    Andres
    Free User
    Post count: 15

    is enable ! please can you check this link http://wptest.turpialdevelopment.com/proveoteca/registration/

    im really sure that this is wp geodirectory registration form if is not please show me where is it ?

    #234338

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the GD registration form normally appears on this page: http://wptest.turpialdevelopment.com/proveoteca/gd-login/

    But you are hiding it with css.

    Thanks

    #234343

    Andres
    Free User
    Post count: 15

    can you please show where are the clases that i have to show please ?

    #234345

    Paolo
    Site Admin
    Post count: 31206

    hi,

    you added this css somewhere:

    
    
    .registration_form_r {
        display: none;
    }
    

    Thanks

    #234411

    Andres
    Free User
    Post count: 15

    hi

    i show the registration form of wp geodirectory and is doesnt sign in I already approved the user, can you please try to sign in with that user that you create please ?

    #235079

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount