Payfast Error

This topic contains 23 replies, has 4 voices, and was last updated by  Paolo 7 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • February 9, 2017 at 2:14 pm #358174

    Sieko Skrzypczak
    Expired Member
    Post count: 92

    Hi Team

    I have a problem with the payfast add on

    I have uploaded the addon correctly version 1 however it does not seem to function as intended.

    When you choose payfast as an option it comes up with an error saying ” Complete all fields”

    Not sure why but that makes this gateway not seamless from a customer experience point of view and thus result in lost sales.

    I would appreciate your help if you can take a look.

    Domain http://www.coachingwarehouse.com

    Let me know if you need logon details

    Thanks

    Appreciate the assistance

    February 9, 2017 at 8:01 pm #358497

    Paolo
    Site Admin
    Post count: 31206

    Hi,
    yes please provide admin credentials and we will check.
    Thanks

    February 10, 2017 at 4:38 am #359030

    Sieko Skrzypczak
    Expired Member
    Post count: 92
    This reply has been marked as private.
    February 10, 2017 at 4:47 am #359031

    Sieko Skrzypczak
    Expired Member
    Post count: 92
    This reply has been marked as private.
    February 10, 2017 at 5:16 am #359048

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    February 11, 2017 at 3:49 pm #360431

    Sieko Skrzypczak
    Expired Member
    Post count: 92

    Hi Guys

    the keys have been sorted out and all plugins updated. I have updated WP and GEO + All Plugins. Going to test payfast quick and give some feedback

    Thanks so far

    Regards

    Sieko

    February 12, 2017 at 6:40 am #360532

    Sieko Skrzypczak
    Expired Member
    Post count: 92
    This reply has been marked as private.
    February 13, 2017 at 5:26 am #361052

    Kiran
    Moderator
    Post count: 7069

    Hi Sieko,

    On checkout page, there is an JavaScript error from plugin “Fusion : Plugin”. This JavaScript error breaks other JavaScript loaded via other plugins.

    Here the error that i seen in firebug:
    “TypeError: Modernizr.load is not a function” in file http://www.coachingwarehouse.com/wp-content/plugins/fusion/includes/js/fusion-core.js?ver=1.0.0 on line no 63

    Disabling “Fusion : Plugin” fixes the PayFast error, so you new to contact owner of “Fusion : Plugin” about this error.

    Thanks,
    Kiran

    February 13, 2017 at 6:48 am #361061

    Sieko Skrzypczak
    Expired Member
    Post count: 92

    Hi Kiran

    Thanks so much for your feedback. I have let the guys of the fusion plugin know. In the meantime, I have disabled the plugin and am happy to report that all is working In terms of the checkout.

    Next issue is that my site is priced in USD and if I proceed to payfast checkout it takes my USD price and converts the value to Rands via payfast at a 1:1 ratio. Obviously this would be a huge problem from a currency exchange perspective. Is this error on your side or on payfast ? Or do I need to make a change to payfasts backend?

    Please let me know so I can resolve this.

    Regards

    Sieko

    February 13, 2017 at 7:29 am #361064

    Kiran
    Moderator
    Post count: 7069

    Hi,

    PayFast payment gateway accepts payments only in ZAR. Please see https://support.payfast.co.za/index.php?/Knowledgebase/Article/View/81/3/can-i-receive-payments-in-usd-eur-etc

    So either you need to choose ZAR as a default currency under Payment Manager settings or it will take amount in ZAR with 1:1 ratio.

    Thanks,
    Kiran

    February 13, 2017 at 7:36 am #361065

    Sieko Skrzypczak
    Expired Member
    Post count: 92

    Hi Kiran

    I understand the legality from Payfast’s side. However My directory is for customers all over the world so I can price it in Rands as that would only be applicable to South Africa.

    So my next question is probably along the lines of who developed the payfast plugin ? Surely there must be a way of noting the currency to payfast so they can convert into rands on their side? Or the plugin converts the USD amount to rands?

    Regards

    Sieko

    February 13, 2017 at 10:52 am #361089

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Sieko,

    This plugin was developed for people running directories in SA only.
    We have never had a request to also have it run outside SA and it could lead to complications, i am not even sure it it’s allowed.

    Stiofan

    February 13, 2017 at 11:02 am #361093

    Sieko Skrzypczak
    Expired Member
    Post count: 92

    Hi Stiofan

    From a legality perspective. As long as the revenues are reported here in South Africa no problem. The reason for using payfast is simiply that South African residents are able to use a local payment gateway that operates with local banks.

    The only issue is that the plugin does not recognize the base currency of the domain. If it did this and simply converted the USD amount to ZAR then payfast would be able to bill.

    I have also contacted Payfast to see if they can assist. This functionality moving forward would be quite important for most jurisdictions.

    Please feel free to contact me via e-mail to take this discussion further

    Regards

    Sieko

    February 13, 2017 at 11:08 am #361094

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Sieko,

    I will talk with Paolo about this to see if it’s something we want to pursue or not.

    Thanks,

    Stiofan

    February 13, 2017 at 5:12 pm #361197

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we’d develop something like that ONLY if there was huge request for it.

    Thanks

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 24 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount