Payment Status is Pending

This topic contains 1 reply, has 2 voices, and was last updated by Stiofan O’Connor 6 years, 10 months ago.

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Tagged: Payment Status Errors

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October 31, 2018 at 2:44 pm #451999

Aaron Wilson
Expired Member

My account name is hotspotparanormal I am trying to download and pay for the membership but since last night it reads ‘Payment Status is Pending’ Can someone help or let me know how long this generally takes?
Thanks

October 31, 2018 at 4:53 pm #452035

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Aaron,

It usually says “Pending” after sending you to the payment gateway for you to complete purchase, i don’t see a payment against the account and i don’t see a matching transaction, if you can provide the paypal (i assume it was paypal) email address or better yet a transaction ID then i can chase this up.

If you tick the box “set as privatre reply” then only staff will be able to see it.

Thanks,

Stiofan
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