payments manager wont update

This topic contains 5 replies, has 3 voices, and was last updated by  Kor 6 years, 11 months ago.

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  • #428678

    John Marston
    Full Member
    Post count: 170

    the payments manager plugin wont update on one of my installations, download failed, unauthorized. I notice there is no “License Key” link for me to reenter the key code. Tried deactivating and reactivating. its still at v1.44. I have all plugins installed including invoicing. Please advise

    #428696

    Alex Rollin
    Moderator
    Post count: 27815

    Please update the plugin manually, that version is too old for auto-updates.

    Deactivate, delete, install new version, activate, add license

    And from there it will update automatically with WP Easy Updates.

    Be sure to review this post about upgrading here: https://wpgeodirectory.com/payments-manager-v2-setup/

    #428708

    John Marston
    Full Member
    Post count: 170

    Where do I get the file? The link in the purchase order has expired.

    #428716

    Alex Rollin
    Moderator
    Post count: 27815
    #428721

    John Marston
    Full Member
    Post count: 170

    Why is this only happening on some sites, but not all?

    The second method using Easy Theme and Plugin Upgrades wont work…

    This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

    That’s probably why I don’t see it referenced in the admin menu after installation.

    #428732

    Kor
    Moderator
    Post count: 16516

    Hi John,

    Thanks for your reply. Did you replace the addon with the latest version manually? If you’re still not sure, kindly share WP admin access and FTP access in private reply and we’ll replace it for you.

    Thanks!

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