Paypal cancel subscription entry goes to draft

This topic contains 7 replies, has 3 voices, and was last updated by  Kiran 6 years, 9 months ago.

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  • August 15, 2018 at 7:47 pm #442556

    Holger Sinningen
    Expired Member
    Post count: 15

    Hi,
    example: A member has Paid for 30 days a package. After 15 days he is
    cancelling subscription in PayPal. The list entry goes directly to draft. How can I change so that it still keeps published until the actual expiry date?

    The member has paid for the full month and it still should be published for the remaining 15 days. That would be more user friendly.

    August 15, 2018 at 10:14 pm #442584

    Paolo
    Site Admin
    Post count: 31211

    That is how it should work, the listing should remain published until the paid period is expired.

    I asked to the developers to check if we can replicate this and to let us know.

    Thanks

    August 16, 2018 at 2:40 pm #442703

    Kiran
    Moderator
    Post count: 7069

    Hello,

    It moves the listing to draft immediately after receiving the IPN notification from PayPal about subscription cancellation.
    I have created todo task for myself to update this so listing goes to draft only after expire date past.

    Let us know once it is done.

    Thanks,
    Kiran

    August 17, 2018 at 11:54 am #442806

    Kiran
    Moderator
    Post count: 7069

    Hello,

    This has been implemented and will be available in next release of Payment Manager.

    Provide FTP credentials, if you want me to update patch on your site right now.

    Thanks,
    Kiran

    September 30, 2018 at 9:08 am #448251

    Holger Sinningen
    Expired Member
    Post count: 15
    This reply has been marked as private.
    October 1, 2018 at 6:39 am #448308

    Kiran
    Moderator
    Post count: 7069

    Hello Holger,

    I have applied patch on your site.

    Please check and let us know.

    Thanks,
    Kiran

    October 2, 2018 at 7:12 pm #448542

    Holger Sinningen
    Expired Member
    Post count: 15

    Hi Kiran,

    I’ven seen the patch. But it still goes to draft after cancelling subscription.

    Do I have something special to do?

    Best regards,
    Holger

    October 3, 2018 at 6:48 am #448595

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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