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Paypal issue

This topic contains 43 replies, has 4 voices, and was last updated by  Paolo 8 years, 10 months ago.

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  • December 18, 2015 at 7:54 am #64329

    netbrasil
    Expired Member
    Post count: 133

    Hi!

    I tried to setup Paypal gateway and place it on live mode. Now the Paypal purchase is successful and money went in. The problem is on the backend it says “draft” http://prntscr.com/9fkv6vinstead of “Confirmed” and “Pending” with user Invoice see: http://prntscr.com/9fku8v

    In design> my listing default status is “Publish”.

    Is there a way the listing can be automatically tagged as “Confirmed”?

    Hope you can help

    Thanks

    December 18, 2015 at 12:22 pm #64354

    Guust
    Moderator
    Post count: 29970

    This was submitted by a user and they actually paid and the money got into your PayPal account?
    Or did you test but did not go all the way through the PayPal process?

    December 18, 2015 at 4:55 pm #64412

    Paolo
    Site Admin
    Post count: 31206

    Or you have a coming soon page?

    Let us know,

    Thanks

    December 19, 2015 at 3:27 am #64488

    netbrasil
    Expired Member
    Post count: 133

    1. No coming soon page ..website is netbrasil.com.au
    2. This was submitted by a user and they actually paid and the money got into your PayPal account – Correct Guust
    3.Or did you test but did not go all the way through the PayPal process? – the paypal process went smoothly

    My only question is why the listing says draft http://prntscr.com/9fkv6v after successful payment. See my links on my first post

    PLease help

    December 19, 2015 at 3:47 am #64492

    Guust
    Moderator
    Post count: 29970

    That should not have happened then as far as I understand the payment system.

    I did check your settings and thought they were correct, that is why I was asking what I did.
    Now I realise I was looking at your dev site of course.

    December 19, 2015 at 3:48 am #64493

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 19, 2015 at 4:51 am #64494

    netbrasil
    Expired Member
    Post count: 133
    This reply has been marked as private.
    December 19, 2015 at 5:51 am #64495

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 19, 2015 at 6:04 am #64496

    netbrasil
    Expired Member
    Post count: 133
    This reply has been marked as private.
    December 19, 2015 at 6:15 am #64498

    Guust
    Moderator
    Post count: 29970

    Mmm. don’t understand. We’ll have to call the smart guys.

    December 19, 2015 at 6:16 am #64499

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 19, 2015 at 6:20 am #64500

    netbrasil
    Expired Member
    Post count: 133

    Please do a live test payment using PAYPAL and we will refund
    many thanks

    December 19, 2015 at 4:16 pm #64532

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ll need to pass this to Stiofan. It’s his birthday today and he’ll be back to work on monday morning.

    I hope this is not a problem.

    Thanks for your patience,

    December 20, 2015 at 2:35 am #64568

    netbrasil
    Expired Member
    Post count: 133

    OK we will wait then .. Happy bday to Stiofan

    December 21, 2015 at 12:08 pm #64663

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello, can you update everything and if still not working please provide ftp details and i will debug it fully.

    Thanks,

    Stiofan

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