I have posted re this before and thought was resolved but another user today has said this:
“Unfortunately every time I check out and proceed to PayPal the following error occurs:
Return to Merchant
Error Message
Data does not match input character set or default encoding. For more information, please contact the merchant.
Return to Merchant”
Website is http://www.liverylist.co.uk
Last time i posted the issue on here all of the code was checked and okay. Don’t know if it resolved the issue for that user thought as they never came back and we were unable to replicate it.
I think it may be something to do with PayPal accounts being located in France maybe although i have had the same error this week with a payment on my other site which is UK customers only and uses the same linked PayPal account. I have done numerous trial runs without issue on both sites straight through to payment and have had successful payments from other users but it seems to do this on spontaneous payments for no reason.
It doesn’t show a code on Settings > Reading so presume it is UTF-8 as standard. Have checked PayPal account and this is on same setting of UTF-8 so no reason for the issue to occur?
Any way to resolve this because its losing custom on the site- the only people i know about who have this error are the ones who take time to tell me!?